Questions & Answers

1-10 of 96 Questions
  • Question
    Can this camera be "viewed at will" or does it only come on when activated by motion. Can I use it to view a sleeping dog when I am out of the house?   (3 Answers)

    By CFB May 4, 2016.

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    • Best 
      Answer

      You can view live footage at any time, but it also has capabilities of sending motion detector alerts to your device.

      By CommunityAnswer May 4, 2016.

    • Question
      What are the ways I can access this camera? I assume the camera is an IP camera because it is wi-fi So can I use a web browser and the camera's IP or will it only work with apps on mobile devices?   (3 Answers)

      By zquesstion April 23, 2016.

      Answers
      • Best 
        Answer

        These cameras are fantastic!. You can use multiples and view them over many devices. You can use them with cellphones, tablets computers etc Also, I needed help initially and their customer service is fantastic!!! They offer online chat ànd I was actually able to do do an online support after hours!!

        By Squeak July 12, 2016.

      • Question
        How to record video   (2 Answers)

        What is the best way to record and store video captured with this camera? thanks

        By J January 28, 2016.

        Answers
        • Best 
          Answer

          Hi, good question. Later this spring we will be launching a cloud service that this camera is specifically designed to pair with that one could to subscribe to, to record and store footage. If you already own a Zmodo NVR, you could record to that device. (Note: we don't sell NVRs buy themselves right now, only in a kit). So until the cloud service is launched, there is not a way to record just yet, but that is reflected in the very inexpensive price point right now.

          By Zmodo January 29, 2016.

        • Question
          can I use this on a PC (installion) if I don't have an IPhone or Android? if so how do I do that?   (3 Answers)

          By tmh May 31, 2016.

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            Answer

            Yes you can! Go to the link at the end of this sentence. Sign up for a free account and you will be able to access the camera from your computer. https://user.meshare.com/user/login

            By Zmodo June 1, 2016.

          • Question
            Is the camera capable of taking still pictures?   (2 Answers)

            By Jack May 18, 2016.

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              Answer

              Yes you can take still pictures within the app. There is a feature once you open the app, just hit the camera icon and it will snap a picture.

              By KayBestBuyCustomer May 27, 2016.

            • Question
              Hi! Can I hook up several in my home through the same internet connection or will I only be able to use 1 camera in my home? Also, how can I purchase more than 3? I am not a business but it says quantity is limited to 3 unless you are a business. Thanks!   (2 Answers)

              By Amyjune February 23, 2017.

              Answers
              • Best 
                Answer

                Yes, you can have multiple cameras running.

                By CommunityAnswer February 23, 2017.

              • Question
                will this product work outside?   (3 Answers)

                By Lee March 23, 2016.

                Answers
                • Best 
                  Answer

                  Yes, this will work outside as long it has a connection to the WiFi.

                  By CommunityAnswer March 23, 2016.

                • Question
                  if i unplug the wifi or turn it off will i get a notification? or it'll just turn off ?   (2 Answers)

                  By jay December 26, 2016.

                  Answers
                  • Best 
                    Answer

                    This camera does require an internet connection to receive notifications. It will work on a 3G/4G connection.

                    By Zmodo December 27, 2016.

                  • Question
                    Does this camera have memory slots to record which can be downloaded later, or do we have any other mechanism to store picture/video taken?   (2 Answers)

                    By Manmohan January 17, 2017.

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                    • Best 
                      Answer

                      The Mini WiFi Camera does not have a local storage option, but it will support cloud storage. The cloud service is now available through the Zmodo app. In order to access cloud service, tap the Menu on the upper left corner and select the "Cloud Service" option to activate a free trial for compatible devices.

                      By Zmodo January 19, 2017.

                    • Question
                      Does this camera RECORD? Can you set it to Record at the onset of Motion activity?   (7 Answers)

                      By Anonymous January 4, 2017.

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                        Answer

                        Yes, in my experience of using it for about 3 weeks it will automatically record about 5 successive frames when motion is detected. You can also get an alert on your smart phone when this happens. If sound is detected, I believe it only takes one frame. It will keep a weeks worth of alert images for you, the oldest are then overwritten. The "cloud" storage paid feature isn't available yet for this model, but they say it is coming soon if you are interested in paying for longer term storage.

                        By TonyL January 5, 2017.

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