Customer Ratings & Reviews
- Model:
- C11CH96201
- SKU:
- 6397577
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the EcoTank ET-15000 printer for its excellent print quality and ease of use. Many find the overall performance better than expected, and the setup process is simple. While some users have experienced occasional paper jams, most find the noise level acceptable during operation.
This summary was generated by AI based on customer reviews.
Epson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came highly recommended, but we have Apple computers and as hard as we tried, were not able to connect without having a “professional” come in to do it. Not worth that for a home printer! I’m sure it is good for some, but not for our needs.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi FayH, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Good concept, fussy printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the concept and the size range of papers it can take. It does tend to get jammed pretty easily, though. Also, the colors are off and I haven't figured out how to fix it yet. (There's no one to call, really, and internet forums aren't of much use.)
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KarenM, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Best Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epson eco tanks are the best printers that I’ve owned out of different brands.
I would recommend this to a friendApes taxes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ,great price, we get through yax season in aa breeze
I would recommend this to a friendGreat for a home office!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. I love the ink savings. The scanner is great as well.
I would recommend this to a friendGreat Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has worked great! I have no complaints, it des exactly what is needed.
I would recommend this to a friend15000 PRINTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE PRINTER IS VERY SLOW. THE COLOR IS DULL.........
No, I would not recommend this to a friendExcellent Value and Great Investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived ahead of schedule. Best price with warranty that i was able to find!
I would recommend this to a friendPrinter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Love that it is an eco tank printer.
I would recommend this to a friendGreat printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large paper feature. This printer is exactly what I needed.
I would recommend this to a friendPrinter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has jammed up a few times which is a pain in the ... but other then that i have no complaints.
I would recommend this to a friendSo great on ink
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this printer! I is soooo great on ink.
I would recommend this to a friendGood stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are grrrrrreat -Tony the tiger OH YEA -Kool aid man
I would recommend this to a friendNo driver available CAN'T use printer w Win11Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd printer I've bought from you that does not have drivers available to make it work with WINDOWS 11 PRO. I am so disgusted and discouraged!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi LisaM, we are sorry to hear that you are experiencing issues with your printer. Your ET-15000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
- Cons mentioned:Noise level
Horrible printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend; makes horrible noise, slow, consistently not dropping or connecting to internet. I have another Epson printer and I never have this problem
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Mullenfam, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
No double side scanning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all that money,it should at least scan double sided
I would recommend this to a friendNo USB Port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer overall but there is no USB port.
I would recommend this to a friendI will never buy another Epson
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the printer that made me decide to never buy Epson again. I’ve had several Epson in the past too. This printer constantly forget what network it’s on, needs reset, then either jams, or proves that the heads aren’t aligned again. I’ve only had it for a few months by the way. Oh and when you are having to reprint after fixing the misalignment, the cost savings of ink are lost, as well as rising costs of paper wasted, and don’t devalue your time! I’m pretty tech savvy too, and even if I wasn’t I have older kids!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi abueker, thank you for sharing your experience. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your ET-15000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
- Pros mentioned:Print quality
Don't buy Epson.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thin plastic construction. Paper feeding tray unreliable, frequently requires re-loading to feed. Document feeder is junk. - very sensitive to feed properly when inserting documents. Scan function is non-intuitive, requires pre-loading file names and destination for file downloads. Print quality is fair, my HP is far superior in all regards. Only positive I see is ink cost with eco-tank.
No, I would not recommend this to a friend Not easy to figure out and has slow print speed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the app is out of date and makes things with crafting hard. I cannot figure out the mirror image option, I switched from HP which was very easy to ise other than they shut you out of your printer all the time. this printer also take foooorrrever to print anything. even just a simple word document. I am not satisfied with this printer at all or the app.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BeeL, we are sorry to hear that you are experiencing issues with your printer. Your ET-15000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
