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Customer Ratings & Reviews

$249.89
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Comp. Value: $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1717 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,717 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. First time trying the bottle refillable ink. Had small issue setting up and connecting to WiFi. Otherwise, setting up was not bad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not connect. Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After plugging in the printer and downloading the app, I proceeded to start the setup. Almost immediately I received an error message in the app. “We’re sorry, something went wrong. We're having a technical issue with your HP Smart setup session. We weren't able to resolve the issue and can't finish printer setup right now. Exit setup and try again later to resolve this issue. If you continue to have issues setting up, contact HP Support.” I kept getting this message after several attempts, powering down, restarting. Finally I tried to contact customer support, however it said that it didn’t recognize the serial number and product code! Unbelievable! Thankfully I was able to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great, easy to set up. Filling the ink tanks was easy and clean, no spills.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I purchased this specifically to print photos as me and my wife like to fill our photo wall with tons and tons of photos. The 2 year free ink is a life saver for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my cricut projects!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! I bought it to go along with my cricut machine. It prints images very well that can be applied to clothing. Refilling the ink is extremely easy. The set up was a piece of cake including linking to my wifi and PC. I researched a lot of machines before deciding on this one and it was worth all the time and the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Small enough but reliable for printing many pages. Ease of changing ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best printer we have ever purchased, Easy to set up and very clear prints!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer/Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and prints clear high quality prints. Sometimes it disconnects from my laptops but the problem is easily fixed by unplugging it and letting it reconnect. Ink lasts a VERY long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Better than I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Have only printed black and white so, great print quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty setting up....Had to have Geek agent ccome to house

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    As above very happy with printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the quality of the printer. The copies are so clear and professional looking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MORE SETUP THAN EXPECTED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace a well-seasoned HP 8600 All-in-One which broke as soon as I installed NON-HP cartridges. Being HP was once an instant quality symbol. I'll see if it holds. All of the documents were printed in China, in TINY/TINY/TINY font. This unit lacks a document feeder for the scanner. But that part of the replaced unit still works well. I don't think I'll need that capability. It appears HP has designed a refill system that doesn't leak or drip. I do have a bit of colored ink on my hand, but hand washing rids that. Leaking remains a worry but, so far, I'm pleasantly surprised. My recommendation is GUARDED.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I bought this printer as my husband is currently attending college and needs to print out documents and assignments, so far the printer has been working well , we have been using it for a month and a half. The sales associate was awesome and explained to us the difference between this ink tank printer and a cartridge printer and overall it would be cheaper to buy the tank printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really great, easy to work with all of time.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    HP 6001 Printer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continues to make noise when not in us so needs to be turned off when not using

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great value for color printer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color printer for the cost. Wireless. Easy to replace inks.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have used it very little, but have been very happy with its results up to now. Had a little trouble getting it to copy a document, but found out I wasn't setting things up right. So that was my fault. Hope the ink lasts as long as they suggest!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was probably my lack of expertise but it took me a while to set it up. An experienced person would probably not have a problem. Also waited for ink that I ordered. The printer came with black and 3 colors of ink, did not need to order. The quality of prints is great, also love having a copier. It is a little big, so that is why I am giving it a 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more cartriges

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luv it! no more running to the store for those expensive cartages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Sunflower lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer so easy to use, nice sharp printing

    I would recommend this to a friend
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