Customer Ratings & Reviews
- Model:
- HP SMART TANK 6001/2H0B9A#B1H
- |
- SKU:
- 6498188
Customer reviews
Rating 4.4 out of 5 stars with 1717 reviews
(1,717 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
I wouldn’t buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had numerous issues with this printer. I had to unplug at least three times to clear its memory and restart.
No, I would not recommend this to a friendRated 2 out of 5 stars
HP Smart Tank 6001
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine keeps going into error mode. Have to keep removing machine and reloading. May be bringing back
No, I would not recommend this to a friendRated 2 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer hasn't worked right since I got it. Every time I try to print something from the computer,I have to call the geek squad.
No, I would not recommend this to a friendRated 2 out of 5 stars
Printer troubles.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried to hook it up to our internet and never succeeded. We even talked to the help desk and they couldn’t figure it out either. We returned it and bought a different kind which works perfectly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paper jams and broke in 2 weeks of purchase. Not worth the money.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it lacks allot of features holds a small amount of paper the delivery is not that great is not duplexed wireless setup is hard to do
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, stopped working after a few months. Won't buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor color images. Dark and Dull
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible color printer. Colors are dull, dark and everything looks like its printed in sepia. I had a Canon Color imageCLASS MF653Cdw that I returned but now wish I had kept it. The Canon had very vibrant colors but I couldn't get it set up right. Before I sent it back I printed a picture of a red Christmas present bow and then printed it on the HP. The Canon blew it away with bright, beautiful color. Kicking myself for buying this one and returning the Canon.
No, I would not recommend this to a friendRated 1 out of 5 stars
Difficult to get assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printhead icon kept flashing during set-up. Tried to contact customer service and serial number was required to start the call. Serial number was invalid and that got me nowhere. Wasted a couple of hours trying to make it work and only ended up frustrated. Returned and got an Epson instead. Save the headache and avoid HP due to bad customer service
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Big wifi problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never connects to wifi i bought one worked good for 2 weeks and know its not connecting to wifi
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Nightmare set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nightmare to set up.... would not connect to wifi for nothing. I expected better.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Don’t buy this one
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working and I had it less than a year. Would not recommend!
No, I would not recommend this to a friendRated 3 out of 5 stars
Temperamental machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little fussy to figure printing from websites. Sometimes need to attempt multiple ways.
I would recommend this to a friendRated 3 out of 5 stars
Is just ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for basic use. It is hard to troubleshoot from the actual printer. You need to use the HP Smart app.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer always use HP. Unfortunately this one was a dud. It stopped working after a few months replace it with a new HP printer working great.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 4 out of 5 stars
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems to be a very nice purchase It has decent quality and print speed Is fine
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Last HP printer for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get printer to sync with two computers running windows 11 and it also wouldn't sync with my Samsung Galaxy 21 Ultra 5g. HP was useless with help.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Best buy customer service terrible.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not reviewing product, but Best buy customer service is terrible! Bought online, drove an hour to the store, said it was not there now. Customer service offered no help, called corporate they offered no solution. Much better to give my business to amazon!
I would recommend this to a friendRated 3 out of 5 stars
Got this via store credit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this via store credit due to poor customer care for another purchase.
I would recommend this to a friendRated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works most of the time. Losing wifi connection frequently. You have to keep resetting it
I would recommend this to a friend
