Customer Ratings & Reviews
- Model:
- HP SMART TANK 6001/2H0B9A#B1H
- |
- SKU:
- 6498188
Customer reviews
Rating 4.4 out of 5 stars with 1717 reviews
(1,717 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Returned printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have anything good or bad to say about the printer, I never got to use it because when he was installing it and found out I didn’t have Wi-Fi. He told me that I would not be able to use it for what I wanted to, so I had to return it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Pain In the butt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printers are no longer easy to set up unless you're a geek. Fed up with technology.
No, I would not recommend this to a friendRated 2 out of 5 stars
123
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work even after being on the phone with customer service
No, I would not recommend this to a friendRated 1 out of 5 stars
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twice this printer quit working and I left a message for the installer and he never got back to me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t Buy. Avoid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it never worked. HP offered no help. Because I didn’t use it right away Best Buy didn’t allow a refund or return.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didnt get to use it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because the printer cover would not shut. Just took it out of the box and followed instructions and could not close cover.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken out of the box.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Copies were smeared. Hours on the phone with product support. Suggested replacing a print head which I couldn’t do because the printer didn’t function right to replace it. Took it back to Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn't get it to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to connect through wireless. Support was useless. Returned. I am tech savvy enough and have never had an issue connecting a printer before.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hopefully Just Lemon?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer head was not working at all right out of the box. Returned.
No, I would not recommend this to a friendRated 2 out of 5 stars
low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.failed to respond to any inputs unpluged it then it worked not a good start!
No, I would not recommend this to a friendRated 1 out of 5 stars
did I waste my money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 days after installment, the printer does not work. I'm trying to find a manual to read and fix the problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
HP-SMART TANK 6001
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PIECE OF JUNK. SPENT 3 1/2 HOURS TRYING TO GET IT SET UP WITH HP. DEFECTIVE FROM THE START. BEWARE IF YOU PURCHASE AND SET IT UP WITHIN 14 DAYS AFTER PURCHASE. WOULD NOT REGISTER INK AND PRINTER HEAD WOULD NOT WORK.
No, I would not recommend this to a friendRated 2 out of 5 stars
HP 6000 Disaster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged this product 3 times, still malfunctioning.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is useless. Dont purchase. returning. Nothing but a problem from day 1. Shuts off in the middle of printing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Jmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt print ! Geek Squad came to my house n couldnt get it to print @ BOUGHT A EPSON 3850 PRINTS LIKE A CHAMP
No, I would not recommend this to a friendRated 1 out of 5 stars
HP Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the hardest time reconnecting to my wi-fi, got a new router can't seem connect?!
I would recommend this to a friendRated 1 out of 5 stars
Broken paper feeder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper feeder broke within the first month of ownership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had a feeling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that every time I install paper the power light starts flashing. You'll have to do this a bunch until the printer decides it's OK
No, I would not recommend this to a friendRated 1 out of 5 stars
E6 error every time I try to print.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second day owning this printer and now I keep getting an E6 error every time I try to print. Exchanging for a new one. I will update this post when I get the replacement if it works any better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does not stay connected to the Wifi and it takes a few tries to reconnect. It is slow to print. The ink on the pages comes out very wet
No, I would not recommend this to a friend
