Customer Ratings & Reviews

One-year insurance is set at a reasonable price. It just makes sense. I've had to use it a couple times for a cracked screen, and the process is simple...but I knocked off a star because I still had to pay an additional $10 when replacing the phone. The employee explained that people were breaking phones on purpose to get new ones, so the fee is supposed to be a deterrent. Annoying.

If something is expensive and electronic, I always buy the protection plan. To me it's worth it since you get a replacement for much less than you would spend on a new item. The replacement plan for my new cell phone also covers lost/stolen! If you are willing to take your chances and have wads of cash, skip this purchase.

I always buy the geek squad protection with every product. I believe it is worth the price. Did have a horrible experience once with a phone replacement and once with a laptop but I would still recommend.

I have not used it yet for this phone but I have for my laptop and previous phone. They have never told me they could not do something or I would need to pay extra.

Get the warranty Get the warranty Get the warranty Get the warranty

they handled my problem pretty well. only thing i dont like is you need an appointment with the geek squad in store?

This is good 1 yr plan for cell phones. Just be aware there is a 50 dollar charge for a broken screen.

But this plan still is worth while if you are like me and break phones left and right...

It’s a great plan to have if something goes wrong with your cell phone

They seem to be very knowledgeable and friendly. Hopefully when I need them they're useful.

Always get phone protection never know when you might need it. Works like a charm.

Love the service pay attention to customer Always replace or fix

had a broken screen the insurance was able to cover it

gotta have a warranty just wish they were a lot cheaper

I wish that in-store replacement was still available

got a 1 year protection plan and will work for another