Customer Ratings & Reviews

I bought this Samsung Galaxy tablet for my autistic daughter. The size, graphics, speed, battery life, and overall value are great. It was easy to set-up and most importantly, she won't put it down!

Best Buy is the place to get any electronics, the insurance policy is always amazing & they don’t hassle you like other places where I’ve gotten insurance!

Thank god I was guided to purchase protection plan. My Amazon tab suddenly cracked without reason.Awesome customer service

Helped replaced my cracked screen very easily. It also came back from repairs earlier than expected.

Getting the warranty was really easy and it last for a 2 years.

Very useful and easy to navigate! My kids (ages 3 & 6) love them!!

They help me with everything I needed and it helped me with questions that I needed answered and was able to get warranty for tablet right away and was affordable! Thank you so much!

Worth the money, too many accidents happen and this assurance is very helpful.

Nice tablets and I have the one with the black screen on the bottom of it I don’t

Broke my screen, came back within 3 weeks! Geek Squad did an amazing job.

I paid extra for a 2 year warranty on a 150 dollar tablet. It is now broken and I went to use my warranty. They failed to tell me to utilize my warranty I would have to pay 84.95 to ship my damaged item to the repair hub and back to me. Or if they offered to waive that I would have to pay the REPAIR. The fact you are offering this warranty on this tablet when to use it you basically pay for a new one in the cost of warranty and/or shipping/repair. What a rip off to customers. This is also the second tablet that has done what is shown in the photos which is why I decided to pay extra for a warranty and this happens even when we use child protective cases on these.

It's a great protection plan for a amazing price I recommend this for all your purchases

My last tablet got busted and couldnt do anything about it so now i put on the geek squade and i feel protected!❤

By far the worse experience ever. Computer crash after 2 months, geek squad agents have failed to keep me updated on Computer. I sent this pc to repair on 12-28-21 its 2-5-22 and still no answer.

Most service plans go into effect after the manufacturer’s warranty expires. This one expires the day before the manufacturer’s warranty expires. Waste of money.

The Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray is awesome. I, my son, my daughter-in-law and my two grandchildren love our Tab A7 Lites, the perfect size to Browse, figure out 'Work Specs, play games, watch YouTube, or just read the latest news or to just read a book quietly. WE love our Samsung Galaxy Tab A7 Lites with the 8.7 Screen. The best thing about this Tablet is that it is easier to handle and is more discreet when used. People have appreciated our discretion when in a store or public transport, or in an office (some people find that larger tablets being used by close to them by uncaring individuals, very disturbing)..... Awesome Product. Thank you Samsung. Thank you for making such a great product. Oh wait.....WE keep hoping Samsung will come out with a 128gb A7 Lite on the 8.7" Screen....hint hint hint...

Product worked perfectly and didn't require the use of this protection. Interaction with Geek Squad at location has always been a pleasure. Always get the insurance, better safe than sorry!

Amazing protection plan. I purchased 2 Amazon Kids Fire tablets and got the protection plan on both. I returned one tablet when after it was dropped in the bath tub and it was replaced with a brand new tablet. The second one's battery wouldn't take a charge and they gave me the money back so I purchased a better tablet for the same price as the refund. Additionally, my I only spent 10-15 min returning the tablets each time; very easy and fast. I would highly recommend the protection plan.

I recommend you purchasing the extended warranty. Best Buy/Geek Squad have the best customer service and help get any situation you hve with your tablet taken care of immediately. I will always buy from them and make sure to purchase that 2yr warranty.

I haven't personally had to use this service yet but I have been told that this service is amazing and fixes an issue relatively fast