Customer Ratings & Reviews

Every time I have had an issue with my electronics, I’ve received the best assistance at resolving, most of the time, remotely. The agents are pleasant, helpful and highly skilled at their crarft. Thank you Geek Squad!

Everything is going fine with my San Disc, I haven't needed to use my 1 year Geek Squad Protection Plan, but it is nice knowing that the Geek Squad Protection Plan has me covered if any difficulties with my San Disc occurs.

I don't lalways like to purchase protection plans but every time I purchase something pricy, I usually get them. I always purchase my electronics from either Best Buy or Costco because I trust more in their protection plan policies. Not like Wal-Mart! Just saying!

ecellent plan to have in case breaks down when using it excellent service thank you

Having the piece of mind that there is some sort of coverage on just about everything you purchase at BestBuy takes a load of my mind when a king purchases. I realize not everything can be covered but Geek Squad offers the widest range per product.

I loved my Eclipse mp3 player. It was perfect for my morning kayaking trips. Unfortunately I accidentally sat on it & damaged it.....no, I killed it. The Geek Squad protection saved the day

Had little use as the product did not need service. However I did go back to get help on how to use it. Very nice staff.

Thought it was well worth the $ to protect these devices when owned by younger kids! I have used several times to get items replaced, ironically not because of kids but because of iPod malfunctions

I don't usually buy the extended insurance program, but I am glad I did with these headphones. They broke and they easily replaced with a brand new pair, no questions. Recommend

Accidental protection plans are great. When things go wrong, they are there to help

I use music daily and need to have it at my fingertips. This device has truly allowed me to do that and more... the auto sync feature saves so much time. I would definitely recommend.

I have never in any other store received attention, help and support from any purchase plan. Best buy is the best and I will always purchase electronics from there

I have boys and this was well needed the way they seem to put wear and tear on things!

Never have any issues always get taking care of when I return something

Good product, hope I don’t have to use it. Great service. Thanks

This is a must to keep device safe and updated. Geek squad is the best when taking it into the store to fix or maintain. I will renew every year.

Recommend it on certain products. On our open box item, it didn’t help at all.

Don't buy an expensive product without one very handy to have

Excellent professional friendly well mannered people.

This is must have when one is active in sports and likes to listen to music while working out. Should a bump damage it when working, I have the PSP!