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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2332 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,332 reviews
  • Rated 5 out of 5 stars

    Geek squad car crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the dream team. Very knowledgeable and willing to help. Top quality work that goes above and beyond. I've jad previous work done and wouldn't go anywhere else for future work. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker installer was very knowledgeable on installing a subwoofer and amp on my 2022 Subaru crosstrek. Took his time and was very professional. After the job was complete showed me how to tune my sub and amp together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 ch Amp Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my store in the surrounding Atlanta area the Geek Squad audio installation was a total pro! Now my car sounds amazing and the worker at my store won an award for cleanest audio bay and for being in the top class of elite Geek Squad installers in the area! The Kicker VSS Powerstage and amp is an amazing product that does not interfere with the car's warranty and was an excellent upgrade to the audio! Had an extra amp for both the 2 ch and 4 ch install. Now we are rocking in style and sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the subwoofer I had installed is only of average quality, the experience of buying it and having it installed was very good. I was not looking for a state of the art subwoofer. The salesperson acknowledged this and suggested this unit. When it came to being installed, the tech was courteous, skillful and timely. He even corrected an error from a previous install not done by Best Buy. The work area was clean and the whole process left a very positive impression. Only downside is you will have to come to Davenport to have the same team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amp install for new custom sub on 23 Bronco was quick and clean. Aaron was knowledgeable and aware of changes needed to incorporate into the factory system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service gets an A+ every time. They don't miss. The professional installation always looks great and sounds beyond awesome. The help with answers to my questions about products that I was Interested in and the great customer service sold me first then they backed it up with excellent work. Thanks so much guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Greeley Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greeley Geek Squad team is always extremely helpful and does an incredible job. They are thorough in their assessments and clearly have a very high level of expertise. I highly recommend this crew for any auto-tech installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional installation, the guy who installed it, went through a step by step process of how he was gonna do things and let me know if there was any problems with the setup, I was supposed to have 2 subs installed but it barely didn’t fit and he got me the next nest option and got all the things fixed, paperwork-wise, I’m so happy with how it went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Subs and Amp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to bring my car back for a 2nd appointment but they did a wonderful job setting up my amp and subwoofers. My car had a couple extra hoops to go through but geek squad did a great job as always!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service people and good product. Would shop here again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service advisor - explained the process and answered all questions. Installed the sub and required components in the best possible way and it sounds amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service & quality work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say the gentleman at the location (Plano, Tx) has excellent customer service. When I went in to purchase the speakers he was technically off just waiting for a customer to get there car but he helped me anyway. He not only helped me after that customer came & left he did it without making me feel rushed. He also installed everything when I brought it back with great quality. The speakers & amp sound great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was hooked up properly and all cables were hidden, I was walked through exactly what was done and was really impressed with the professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound system with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of connecting my truck system. Bought the sound system and had Best Buy geek squad install it. They did a great job. Took great care and not harming the truck except for the slight modifications that were needed. Awesome job. Would recommend them to anybody that needs A sound system installed in their vehicle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sub and Amp Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub and amp was installed nicely other than the amp was mounted to the box when asked specifically not to do that. Also some of the trim was not snapped back in either. Otherwise everything works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shout out to Geek Squad at BB for the Sub Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent Ron did an awesome job installed our powered subwoofer in our car. Quick turnaround, seamless work, and was super helpful explaining all the tech info and showed us how to use it. We are definitely coming back to the Westland Best Buy for any of our car audio needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Amplifier and Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent took time to help me pick out a custom box online for my truck. I ordered it as I already had a 12” Fosgate P3 I took out of my old car. The technician installed my fosgate 1000W amp and installed my speaker in the custom box. He installed a high/low converter and I left feeling very pleased and what I feel should have cost a few hundred dollars only cost me $99. Amazing service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great. !! Installed with no issues s on did it quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers are pros. We were able to make a next-day appointment and we were fit in right away. They installed our new amp in a couple of hours and contacted us immediately. They did a great job and it sounds perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers in Kentucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Hamburg Pavilion location are some of the best installers I've ever seen, clean bays, great customer service and quality work from the guys at this location. I've asked 1000 questions and they never made me feel like I was bothering them.

    I would recommend this to a friend
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