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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2316 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,316 reviews
  • Rated 5 out of 5 stars

    Very satisfied with my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new head unit installed in my 2007 Hyundai Santa fe and it looks great and got my vehicle back in the time frame i was stated from the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker installation A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs (geek squad) know their business. Speakers were installed. A after market speaker was also installed and all works perfectly. Wish I knew that Geek Squad and Best Buy would install speakers bought somewhere else. No sales pitch all business. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean job with wiring, clean job with mounting of the sub. Clean job with the placement of the bass output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my car audio quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth Did a great job! very happy with it sounds good thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the sound system in our son’s car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subwoofer amp that was installed in my truck is absolutely fantastic!!I love the quality and clearness it brings to my ears every time I turn my stereo on!they did a great job and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed sub woofer and amp very informative, knowledgeable and punctual. Great job. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best install I've had in a sound system and very professional. I was pleased with the service, time took a little longer than was projected but that's not the point. Sub hits excellent, needs a different box to let it go full power but amp install is beautiful. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad never ceases to amaze me. The do such a high quality install. If you will be installing several items or components I would definitely recommend the total tech support package. It will save you a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation was really professional but I had to make numerous appointments to get everything I purchase installed but all in all it was a well job installing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sun and amp installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super fast, and they put a lot of care into the installation. Looks great and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason I’d great in Yuma!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was amazing with install. Very knowledgeable and helped get the right accessories to maximize sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing the amp, glad I didn’t have to do it myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New 2020 Jeep 2K miles Towed/ Would not start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a professional place this is why I didn’t do the job myself. I have wired all my systems and never had an issue on my older cars. Finally bought a new vehicle gave them everything needed for the install and my car doesn’t start. They couldn’t even call me and tell me. I waited for 5:30 hours looking at stuff I don’t care about. To find out my new cars ruined? They r covering everything but I have to Uber to work which is 80 a day. They said they would cover it. I’m happy they own up to their mistakes but wow don’t make someone wait a month to get something they really want done and then light their hard work on Fire. I’m upset so much for a day off. Do I keep my setup and go somewhere else? Or do sell it?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Scottie. Thanks for taking time out of your day to connect with us about this. We appreciate the initiative to share your thoughts with us. I apologize for the disappointment as this is not the kind of service we aim to provide you. It's always frustrating when an appointment is not up to standards. We hope you will give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in 90 mins. Works perfect. Installer made a recommendation of install location against what I wanted, and so glad I listened to him! It is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks no what theyre doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly, clean install and a great value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never thought just 1 12"kicker compVr that came with factory speaker box would make my car heard from 1/4 mile away or even further i was pushing 103 db with just a 1500 watt jbl harmon monoblock amp factory headunit using rca converter hookup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was cute and did great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set appointment. Work was done very quickly. Left looking very clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio installer knew exactly what he was doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was awesome! Friendly, courtes, and knowledgeable! 5☆!

    I would recommend this to a friend