Customer Ratings & Reviews

Excellent service every time I go and have my sound system installed also very quick service

The installer at bestbuy is the best period. They know their job and are very helpful. I think you should be able to talk to them about the certain purchase

Precision installation in little to no time flat. My gear was installed in less time than originally estimated .

Clean install. A little longer than expected but sometimes you need to give time to make sure it’s perfect. Installed exactly how I asked it to be.

They installed the sound but since the first day i am having problems the speakers turn on and off all the time when i am driving the car, i took the car back they try to fix it and again it is not working the technician asked to make another appointment and try again and if doesn't work he is going to remove everything, i jist hope if they cant fix to at list get my money back.

Totaltech has quality certified techs on site they are experienced ready to do get the job done.

Installed my new radio without any problems and hooked up my amp He done a good job and took his time and made sure it was right and that I was going to be happy. Very pleased with his service and attitude.

Excelente install and great amp! Team was nice and courteous and respected my vehicle. Kept everything clean and in its place

Kendall did an excellent job at the installation of my sub-woofer. Wires concealed and device placed neatly where we agreed. Kendall has great people skills as well which made it all the nicer.

The gentleman did well installing. My amp no wires showing.

The agents were and continue to be on point in their assisting with any and all hiccups along the way with my modifications

Great installation! Technician took their time and it shows.

Jonny did a wonderful job installing my amp. Everything is buttoned up nice and clean with wires wrapped properly. I would highly recommend anyone go so him when they need something installed!

They did an amazing job installing alk of my product. I would most definitely refer some one to Best Buy installers. Thank you guys great job and they didn't take forever installing everything which I really appreciated

Agent was fantastic! Quick, broke down options for me and asked my opinion on how I wanted things. A+

The team in Geneva, Illinois are great. Made me feel like they cared and tried to help resolve problem I had with Rockford teams poor installation.

as usual the installation was done by chris in the mchenry store, his work, as always, was flawless and quick. the customer support he gave was great, he was very friendly and helpful and the wiring is ran perfect and is hidden well.

Parts to this system keep adding up and adding up and adding up, in the long run if it's what you desire then go for it. My son loves it and now you can't sneak Home Alone at night without me knowing that he's coming.

The installer my ,last go round, recommended that I purchase extended tech support. Best purchase EVER my install was free. Best of all it was a quality job and I was in and out in under two hours.

Great job balancing my factory system the up grades