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Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been very disappointing. I expected better customer service from Best Buy/Geek Squad. When I purchased the TV last year, I was told that the 5 year warranty was the best way to ensure that if I ever had any problems I'd be covered but now I'm being told by the Doral store that I've got to call the customer service phone number to schedule an appointment. Next available appointment is the following Saturday, mind you that I let them know that I'm willing to bring the TV in myself.

    No, I would not recommend this to a friend