Customer reviews
Rating 4.8 out of 5 stars with 174 reviews
(174 customer reviews)to a friend
Rated 1 out of 5 stars
Bad service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problems with this system. When I took it back they didn’t want to replace it, instead they said they will fix it, which it good about a month to get it back. And when they did they want it to charge me because they said they didn’t found anything wrong.what I did when I came back was that I put it in the garage in a corner . Since I felt that a wasted my money here.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Lamo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has pushed everything to a third party I don’t think they can do anything them selves
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Timmo – Geek Squad does sometimes contract with third party providers due to business volume, or geographical restrictions. I hope that they were able to perform your service successfully. If you have any issue with the service performed, please reach out to us at 1-800-GEEKSQAUD (1-800-433-5778) so we can discuss this with you.