Customer Ratings & Reviews

These techs were the best, neat, clean and complete installation

I contracted with my local Geek Squad Auto Tech Installation Team to install a new four channel amplifier in my vehicle. I’ve had a plethora of work done on a few of my family vehicles by this very team, so my hopes were high and I knew what to expect! To say the least, I was not dissappointed with the outcome. One of my two favorite installers was working and undertook the job of bypassing all factory amplification and wiring and then rewiring my six-channel Suburban, correctly, with my new four channel amplifier. All things were done to my liking and specification and I could not be happier!

I used my Totaltech membership to receive free installation on my Pioneer amplifier. The appointment was shorter than expected, the wiring is super clean, and everything was tuned well. I have no complaints whatsoever. If you plan on installing several items from Best Buy, certainly look into Totaltech, as it helped save me a lot in labor costs.

I had jose as my installer and he does great work. Very clean installs and everything sounded great. Overall it was a good experience and happy I had him install my first system!

Wow!!! Thank you Dillion. GREAT JOB!!! It's amazing that you were able to disassemble and reassemble our old plastic dash so well without BREAKING ANYTHING!! The CD is fully functioning and plays awesome!! Thank you again!!

The car installation team is amazing and I will continue to use them when I need any electronics installed in my vehicles.

The installers installed a complete sound system in my 2019 Lexus. Wow it sounds amazing.

Awesome job by the geek squad guys in and out in no time and showed up right when they were supposed to

The techs did a great job installing the amp in a remote location. A Nice clean install.

Works great and the installation was very good. Would buy again for another car

Jahylen was super helpful in suggesting where to mount the amp, installation was top notch! Have had no issues at all with the installation and placement of the amp A++

installation was fast the tech did a good job very quality work

Thorough and professional. Always able to get me in at the last minute.

Highly recommended the Geek Squad Automobile Staff is very knowledgeable on Automotive Electronics... I have a Total Tech Membership which I think is a great value if your looking to have muliti installations... I purchased a Kenwood 10.1 inch HD Double Din Stereo that Bestbuy doesn't carry from Crutchfield that George from the Otay Ranch location was happy to install thats the benefit Total Tech Members have... You can purchase a product from a other store other than Bestbuy and have them install it... George is very professional and gave me recommendations solutions & answers to all my questions... The installs were all clean and seamlessly... George even went a step further by goings above & beyond with my install by connecting my Stereo Audio System via the big 3 for those that know what the big 3 is its a must in a great hi profile car audio install system google it if you don't know it was greatly appreciated... George also connected my 4 Channel amplifier underneath my seat perfectly so its unnoticeable so thiefs won't be able to see via window but is easily accessible just by pulling the seat forward... George also connected a two 2 way 6 1/2 inch Component Speakers and 2 tweeters and crossovers which he installed in the front car doors and tweeters in dash which sound and look great no problems with my windows or switches ... Its been over 3 weeks since my installation I wanted to leave this review earlier but I was definitely enjoying my system and made sure it was all was functioning properly... Thanks again George will definitely be back to install a blind spot side view camera

The instructions guy did a great job on my Jeep, they made it sound good and no wires or gaps in my dash

Laz, the gentleman who installed my car amplifier was extremely professional, helpful, and knew exactly what he was doing. I had full trust in him after speaking to him about my car—He even knew my car’s specific requirements for an amplifier installation, by knowing to deactivate the car’s Active Noise Cancellation system, or my car will have a horrible sound produced after the amplifier was installed. Not every car technician knows how to perform the installation he did, and the process of deactivating the ANC is a time consuming task. The installation looks like it was done by a professional, because it was. The wire connected to the battery looks like it came with the car, with all of the cables wrapped, and placed neatly. The amplifier installed in the trunk was placed without any visible wires, keeping a nice clean look, and no possibility of items in my trunk pulling on a wire. Laz also adjusted the amplifier (i.e. crossover, and gain) to meet my car’s speakers requirements so they will sound their best, and not ‘blow’ with my powerful amp. To get an appointment with Laz can take up to 3 weeks for a car electronics installation, but it is worth the wait, b/c it is done right. I had the opportunity to go to other Best Buy’s to get my amplifier installed, at a much sooner time, but after speaking to Laz in person before the installation, I gained full confidence in him, and I didn’t want anyone else installing my amplifier. I couldn’t be happier that I waited for a free slot with him.

The Geek Squad members who did my car audio installation were excellent. Their task was not simple. They had to install a pair of 2 way speakers up front (with a crossover) and install a 5 channel power amp, a CD player, a sub-woofer in the trunk and 2 10 inch replacement speakers in the rear deck. I left the car with them at Best Buy and when I returned they were trouble-shooting the 2-way speakers, having already installed everything else. They made the decision (since it was closing time) to start fresh in the morning and within and hour had figured out what the problem was. There was not a single sign that there had been an installation and the car was cleaned inside. The sound is simply amazing and I had given the installers a range of music to test the system with. When I picked-up the car, I sat inside with the head installer and was just amazed at how Jared had adjusted the entire system. The system sounds astonishing! I could not be happier! Five Stars all the way for this Geek Squad team!

Although overall the install was finally done right, the whole installation department does not explain services well so that what is needed can be clearly understood. I got no advice about what would work well with our unit. I had to figure it out myself. It seemed like they were intionally dodging my questions. This is the 3rd time I have had this kind of experience with Best Buy installers.I may not buy again from this company because of this culture.

Great install team. They found a problem with the terminal on my amplifier and replaced it and saved me from having to buy a new one.

I consulted with Audio Installer Mike Pieceynski Best Buy store 1451 for my 2016 Nissan crew 4door. He was awesome and it felt more like an collaboration than …sell me some Kickers and on to the next install. His audio knowledge was right-on as we worked out the details and he was super excited to do this build. I knew I wanted to use the Alpine PDX 400w amp instead of replacing my factory head and a compact sub under the seat. He suggested the JBL BassPro 8” sub and JBL 6x9 3 ways in the front door panels and JBL 6.5 2 ways in the rear. I wanted clarity, every acoustical detail, like a live stage. He set the door speakers to mid and high only and w/ bass phased out of them. I listen to music using high end Sennheiser headphones and the reproduction of this setup in my truck is amazing (proper acoustic staging in an auto is impossible) but this sounds pretty awesome. He delivered! He offered to tweak it for me for free if I needed it later, but it sounds insane like it is. They are lucky to have Mike at their store and his work was exceptional.