Customer Ratings & Reviews

I am happy with the speakers I had installed. However there was a lot of miscommunication between myself, the sales associate that scheduled the appointment and the tech. I wanted 4 speakers installed, only two were done because the geek squad tech said he couldn't fit the other two. Also, because we had to have another consultation about the process he wanted to cancel my appointment that morning and reschedule till mid July, That was not going to work for me because I had scheduled it in advance for a reason, I was also told after buying additional equipment I needed a sub not just the amp and speakers. I bought those on my own and had another company hook it up because of the hassles I had with initial installation.

Great install nice and clean factory look they was very knowledgeable

The instructions guy did a great job on my Jeep, they made it sound good and no wires or gaps in my dash

Highly recommended the Geek Squad Automobile Staff is very knowledgeable on Automotive Electronics... I have a Total Tech Membership which I think is a great value if your looking to have muliti installations... I purchased a Kenwood 10.1 inch HD Double Din Stereo that Bestbuy doesn't carry from Crutchfield that George from the Otay Ranch location was happy to install thats the benefit Total Tech Members have... You can purchase a product from a other store other than Bestbuy and have them install it... George is very professional and gave me recommendations solutions & answers to all my questions... The installs were all clean and seamlessly... George even went a step further by goings above & beyond with my install by connecting my Stereo Audio System via the big 3 for those that know what the big 3 is its a must in a great hi profile car audio install system google it if you don't know it was greatly appreciated... George also connected my 4 Channel amplifier underneath my seat perfectly so its unnoticeable so thiefs won't be able to see via window but is easily accessible just by pulling the seat forward... George also connected a two 2 way 6 1/2 inch Component Speakers and 2 tweeters and crossovers which he installed in the front car doors and tweeters in dash which sound and look great no problems with my windows or switches ... Its been over 3 weeks since my installation I wanted to leave this review earlier but I was definitely enjoying my system and made sure it was all was functioning properly... Thanks again George will definitely be back to install a blind spot side view camera

Laz, the gentleman who installed my car amplifier was extremely professional, helpful, and knew exactly what he was doing. I had full trust in him after speaking to him about my car—He even knew my car’s specific requirements for an amplifier installation, by knowing to deactivate the car’s Active Noise Cancellation system, or my car will have a horrible sound produced after the amplifier was installed. Not every car technician knows how to perform the installation he did, and the process of deactivating the ANC is a time consuming task. The installation looks like it was done by a professional, because it was. The wire connected to the battery looks like it came with the car, with all of the cables wrapped, and placed neatly. The amplifier installed in the trunk was placed without any visible wires, keeping a nice clean look, and no possibility of items in my trunk pulling on a wire. Laz also adjusted the amplifier (i.e. crossover, and gain) to meet my car’s speakers requirements so they will sound their best, and not ‘blow’ with my powerful amp. To get an appointment with Laz can take up to 3 weeks for a car electronics installation, but it is worth the wait, b/c it is done right. I had the opportunity to go to other Best Buy’s to get my amplifier installed, at a much sooner time, but after speaking to Laz in person before the installation, I gained full confidence in him, and I didn’t want anyone else installing my amplifier. I couldn’t be happier that I waited for a free slot with him.

The Geek Squad members who did my car audio installation were excellent. Their task was not simple. They had to install a pair of 2 way speakers up front (with a crossover) and install a 5 channel power amp, a CD player, a sub-woofer in the trunk and 2 10 inch replacement speakers in the rear deck. I left the car with them at Best Buy and when I returned they were trouble-shooting the 2-way speakers, having already installed everything else. They made the decision (since it was closing time) to start fresh in the morning and within and hour had figured out what the problem was. There was not a single sign that there had been an installation and the car was cleaned inside. The sound is simply amazing and I had given the installers a range of music to test the system with. When I picked-up the car, I sat inside with the head installer and was just amazed at how Jared had adjusted the entire system. The system sounds astonishing! I could not be happier! Five Stars all the way for this Geek Squad team!

Great install team. They found a problem with the terminal on my amplifier and replaced it and saved me from having to buy a new one.

Although overall the install was finally done right, the whole installation department does not explain services well so that what is needed can be clearly understood. I got no advice about what would work well with our unit. I had to figure it out myself. It seemed like they were intionally dodging my questions. This is the 3rd time I have had this kind of experience with Best Buy installers.I may not buy again from this company because of this culture.

Worth the money, Eric is very knowledgeable and friendly.

The technician that put in my speakers in my car did an amazing job the way he tuned them in is crazy love the way they sound

Love these guys! They walked me through making a 15 speaker upgrade in my Infiniti Q60. Very knowledgeable team and my car was put back together with no damage.

I consulted with Audio Installer Mike Pieceynski Best Buy store 1451 for my 2016 Nissan crew 4door. He was awesome and it felt more like an collaboration than …sell me some Kickers and on to the next install. His audio knowledge was right-on as we worked out the details and he was super excited to do this build. I knew I wanted to use the Alpine PDX 400w amp instead of replacing my factory head and a compact sub under the seat. He suggested the JBL BassPro 8” sub and JBL 6x9 3 ways in the front door panels and JBL 6.5 2 ways in the rear. I wanted clarity, every acoustical detail, like a live stage. He set the door speakers to mid and high only and w/ bass phased out of them. I listen to music using high end Sennheiser headphones and the reproduction of this setup in my truck is amazing (proper acoustic staging in an auto is impossible) but this sounds pretty awesome. He delivered! He offered to tweak it for me for free if I needed it later, but it sounds insane like it is. They are lucky to have Mike at their store and his work was exceptional.

Excellent service! The most professional installations and well knowledge team. They installed an amplifier and a sub on a brand new Mitsubishi Outlander. Looks like factory, no damage on any of the plastics and the cables are well hidden. Excellent service would recommend to anyone who looking for car speaker setup and install.

Very happy with installation. Installer was very knowledgeable and able to answer all my questions. Installation looks great!!! Very professional!!!

I had Geek Squad install a single din Pioneer 7" flip-out head unit, two Alpine amps to pair with two sets of Alpine component speakers, a backup camera, subwoofer, subwoofer amp, a custom subwoofer box (purchased elsewhere) that had to be trimmed down to fit better in my car, multiple additional audio/visual cables, and an easy-bake oven (ok, that's a stretch) in my car. I'm glad I paid to have Geek Squad install it all. For the low price (you can also watch for sales and package deals they offer for purchasing certain products) and convenience of getting everything done by a team working together and doing it all at once, it's so for it. The two Geek Squad techs took their time to get everything wired, fitted, customized, and tested very well. There's also the benefit of knowing that they will take care of any issues that come up in the future since they're the ones that installed everything. Much appreciated. Hope this helps. Thanks. Matthew 7:12

Good install, tech was professional job very knowledgeable and good customer service

Javier at the Florida city store did an excellent job of installing an amp in my 2024 Ford mach-e. He is a meticulous guy and that's the kind of guy you want working on your car.

I had the Geek Squad install a kicker key amplifier into my car, and the installation was stupidly simple. The work was clean, and well hidden. They even managed to use less wire than they thought they needed and returned it for me, saving me money without asking!

excellent install right under passenger seat. used velcro instead of screws which i appreciated

Service was excellent , product exceeded expectations