Customer Ratings & Reviews

Geek squad technicians are the best providing an amazing service and great recommendations for products to ensure longevity.

They did the job very professionally and promptly.

The installation took no time. He installed my entire system for me. He did all four speakers in the car and also my amp and subs

I was greeted on time for appointment and given a overall run of install and possible issues before the began. The time frame given was reasonable and kept true. Very happy with outcome

Geek squad (Mike G. in particular) provide some pretty amazing install services. They rival any high end car audio install shops at a fraction of the cost!

Love it. It fit perfectly in my Tacoma behind the back seat and is the perfect level of bass.

Good stuff very veey very good stuff hmmm good good very good review and very good stuff

No complaints, the technicians was professional and thorough.

I had no tv installed they installed a ring device and explained its function to us very very well. We are very happy with the geek squad Im glad we paid for total geek squad

I had an Alpine power pack installed by the Geek Squad at the Grafton Best Buy Store. This was the best money I ever spent. Adam did an outstanding job of installing this amp at a very reasonable price.

Zander did above board on explaining unit. The shop was open and clean on time. Ashley the second tech was very professional. Both in appearance or put together looking very professional.

They did a great job installing my JBL sub and amp. Took longer then plan but job that was done was 5 star. Installer was great and will have them do more work in the future.

Replaced the factory bose amp. Looks and sounds great. Installed the new amp in the factory location, does not take up any space.

Dropped off my truck to install amp and subwoofer and they got it done in less time than expected, no sign that they did anything and it sounded great. Very happy with service, would go back again.

So far this has been a very painful experience. I live in rural Colorado and it is a five hour round-trip to the closest Best Buy in Grand Junction. I had two appointments. The first one to get four speakers installed in my four-door truck. The second was to get an amplifier Set up to create better sound and quality. Needless to say, I made both of these appointments and was very open about my drive time and the communication I had with the shop. I had to make a special trip each time to get the work done. However, after a few days, I figured out that they had not installed my door panels Correctly and hooked up my wiring appropriately. I had to make a third trip to Best Buy to have them pop the door panel off and low and behold there was the wire unplugged from my windows. There was very little sympathy or even a sorry or a follow up to me they wanted to keep it out of the books , and so they never made an appointment for this third visit. Two weeks went by and my nephew was riding in the backseat, which is very rare. I very rarely have anybody back there and low and behold the rear passenger door window won’t roll down either. I have tried to reach out to the Best Buy Grand Junction store And it has been nearly impossible to reach anybody to file a complaint. I have spent three hours on the phone back-and-forth with a Best Buy representative that is not from Grand Junction and offers very little to no help at all. They forced me to file a claim with Sedgewick who responded to me via email within 72 hours, telling me to contact a supervisor or manager from that store as there policy does not cover this type of coverage. But insisted that I should contact the Best Buy store to get this resolved. Needless to say, I’ve spent another hour on the phone today. Getting nowhere the Best Buy customer service representatives that have been answering the phone the day after Christmas must’ve been in a really bad mood, everyone I talk to with the exception of the very last person was absolutely horrible and don’t care about helping people. I finally had a gentleman respond and sent a message to the store so that a manager would call me back, I’m still waiting and I’m still trying to remain patient but this is absolutely ridiculous.

The Team Rocked! Very professional and really understand what they are doing. Have brought all my cars there for installs.

Josh and Mark are Great! My new stereo, speakers and amp together sound amazing. They are great to work with and I highly recommend them.

Works and sounds great. Did it in a fast matter and very quality

The installer suggested where to install the woofer and it worked out great giving us better sound as well as saving us some space. Very happy with the installer.

Great service, good choice for an amplifier for my car. I followed the tech advice and I am happy with the results.