Customer Ratings & Reviews

I love it..it works great and when it breaks geek squad replaced it

Haven’t used it yet. Nothing has broken yet. Let’s hope BB sticks to their end of the bargain. In the past they have followed through. We’ll see.

Haven’t used it yet. Nothing has broken yet. Let’s hope BB sticks to their end of the bargain. In the past they have followed through. We’ll see.

i have had to bring a couple things in and they just replaced them for me with no questions

Better to have it then to need it that’s what I say

Love Best Buy warranties- always recommend them! Never any issues always worth the money.

painless service. walk in, give them device, walk out with funtional device.

Works amazing for me since I bought it I am happy with my purchase

Peace of mind is the best description for this protection plan!

Geek squad is great for all our purchases! This was essential with the kids online schooling, college needs and home appliance purchases!

My second purchase of these extended service protection plans. My first one worked out so well that I now buy these on all my valued purchases. Plan does exactly what they state it will do, no hassles!

Geek squad protection should be a no brainer. Always buy it with any electronic you purchase. You never know what will happen. Think of the last time something broke and how you wish you had bought the extended warranty. Don’t rely on the manufacturer’s warranty! It’s so difficult to use, trust me! If moneys an issue than ask a bbuy employee if they have an open box version. That way with the savings you receive it will cover the cost of the geek squad protection.

The team set up 3 wall mounted TV’s and sound systems, one refrigerator and a washer and dryer. They did a fantastic job, were very friendly and professional. They care about customer service. I would highly recommend.

Always purchase the extended warranty!! Geek squad is the best! Soo kind and patient

Great size for dorm room! It cools great and holds a good amount of items.

Geeksquad plans have saved us multiple times. The prices are a bit steep at times, so we weigh out the risk vs reward.

Well worth the extra cost. Had to use one previously, technicians were great!

great costumer service on time and ni body gives the best support for electronics especially best buy member since 2011 whit my appliances thats a trust extended warranty in any stuff i get in the store fast service

The agents are very knowledgeable and have patience with people that don’t understand

Geek squad are good professionals in bringing in/plugging up my new refrigerator