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Customer reviews

Rating 4.7 out of 5 stars with 184 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-11 of 11 reviews
  • Rated 3 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review of the protection at this point is a waste of time, as I will not be able to evaluate until device fails. Other people I know who have used their services have had variable results: takes weeks to get repairs done some were not able to fix problem and kept sending it back unfixed I guess this is a bit unfair as I would only have heard about bad experiences.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncertain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite sure I am convinced these are worth the cost. In 2 cases over the last 15 years have I ever used one and it wasn't really worth it. The product was outdated and I simply chose to upgrade to the newer version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    happy I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I have it and hope to never use it, but Geek squad has always been solid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use the standard protection plan due to the product that was purchased was damaged and returned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I took the microwave back when something wrong with it. I always have to pay more money .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love your warranties.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your warranties. Some how my purchase seems to break just before your warranty expires.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can really say anything about it yet as i have not needed to use the warranty yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection direction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to be covered and get help when I need it good job geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the protection yet. Everything has worked fine so far.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave worked good for 2 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave broke 12 days after 2 year warranty ended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Your Covered...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have the protection plan for the first year.

    I would recommend this to a friend