Customer Ratings & Reviews
- Model:
- XV282K KV
- SKU:
- 6463844
Rating by feature
- Ease of Use
Rating 3.9 out of 5 stars
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers love the Nitro XV282K KVbmiipruzx monitor's picture quality, citing vibrant colors and crisp images. The HDMI 2.1 ports are also frequently praised for enabling high refresh rates with next-generation consoles. However, some users experienced issues with the screen occasionally going black, and a few reported dead pixels upon receiving the monitor. Concerns about the monitor's price point were also noted by some customers.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crispy and clean so far everhthing checks out good!
I would recommend this to a friend- Cons mentioned:170hz
Can only go up to 144
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SAYS UP TO 170HZ THIS MONITOR CAN NOT GO UP TO 170HZ BUYERS BEWARE
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Abuyaqub,
We are sorry you are unhappy with your Nitro monitor. While the monitor does support up to 170hz, the video card in your PC/laptop/gaming console must also support 170hz in order to get this higher refresh rate. We suggest you verify that your video card also supports 170hz and if so, please contact Acer support for assistance with your monitor. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review
Regards,
- Pros mentioned:Refresh rateCons mentioned:Firmware update
Started off great, now dealing with major issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to finally find this monitor in stock. I received my monitor and was blown away by the 120hz output of my PS5, and had around 3 hours of playtime before experiencing issues. I noticed that the monitor had issues with staying on a black screen when switching from 60 to 120hz. What started out as a few seconds quickly grew to ~45 seconds of a black screen. I called Acer support who informed me to complete the firmware update on the monitor and this would repair this issue. After following the install instructions posted online in their install guide on their website, the firmware update bricked my monitor and I was no longer able to turn it on. I have had to send it back for repair. Very disappointing for a $900 monitor to have these issues out of the box and minimal playtime. I wish Acer would do the right thing and send me a replacement, but for now, I am stuck without a monitor waiting for repair.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your monitor required repair, and we understand this was very frustrating for you. Since you took advantage of the warranty on your monitor we will get it repaired and back to you as quickly as possible. If you should need further assistance with your monitor or have questions regarding the repair, please feel free to contact Acer support at 866-695-2237.
We appreciate you taking the time to write this review and offering your feedback.
Regards,
Acer America
- Pros mentioned:Clear picture
Great monitor!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I figured out how to adjust the settings, this monitor has not disappointed! The picture is clear and crisp! Works great with my series x!
I would recommend this to a friend - Cons mentioned:Dead pixels
Dead pixels and employee issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you buy it it comes with $0 charged- $15 FREE software (nobody wants) and the employees tried to deduct it from the return and tried telling me it was a bundle. Monitor was 899.99+ tax = 953.99. Software wasn’t used, after a short fight they returned the useless stuff and also confirmed it wasn’t a bundle. Understood if I paid 914.99 +tax but that wasn’t the case. Dead pixels upon unboxing and the games ps5 supports for 120hz aren’t there yet. Better off waiting for a price drop and hdmi 2.1 to become more universal along with the games that support 120hz. Also, response time isn’t located anywhere— it could have been my PC with bad latency but it was like 50ms+ at any given time. Buyer beware.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Elite,
We are very sorry your experience with Best Buy and the Nitro monitor was less than expected. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Cons mentioned:Dead pixels
Find something better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for almost 2 months. Dead pixel appeared, sent it for service and came back with dead pixels in different areas. Would expect way more for the price of this monitor.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Will,
Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
