Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 137 reviews
(137 customer reviews)to a friend
Rated 5 out of 5 stars
Programing was done very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made sure we understood everything before they left.
I would recommend this to a friendRated 5 out of 5 stars
Great controller for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once set up by Geek Squad and demo was done the learning curve was easier.
I would recommend this to a friendRated 5 out of 5 stars
Quality work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was professional, knowledgeable and courteous
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great, very professional and real good to work with.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had another universal remote. It this one is so much easier to use.
I would recommend this to a friendRated 5 out of 5 stars
Worth the extra cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I had Best Buy program the remotes all at the same time.
I would recommend this to a friendRated 5 out of 5 stars
Professional, efficient and super efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were professional, knowledgeable and efficient
I would recommend this to a friendRated 5 out of 5 stars
Works without a hitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote works well and is easy to use. No problems yet.
I would recommend this to a friendRated 5 out of 5 stars
did everthing properly - expect him back for other
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.knowledgeable - courteous - cleaned up afterwards !!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Always on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks were great. Did it right and explained everything.
I would recommend this to a friendRated 5 out of 5 stars
I would highly recommend this set up to anyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional people who came to set up this remote
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did an excellent job hooking up my remote to all my devices
I would recommend this to a friendRated 5 out of 5 stars
All in one remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so handy to every 5 or 6 devices all from one remote!
I would recommend this to a friendRated 5 out of 5 stars
We like Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad helped us understand this and set it up
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were very efficient and professional
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both the Harmony remote and the set up was worth it!
I would recommend this to a friendRated 4 out of 5 stars
Service was exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was exceptional everything was clearly explained and demonstrated
I would recommend this to a friendRated 4 out of 5 stars
Harmony remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote condensed several functions into one unit. Very easy to use
I would recommend this to a friendRated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a third party guy rather than the Geek Squad. He got the job done but it took awhile. Not as knowledgeable as I expected.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello, buckeyedoc. I replied to your comments under our TV Connect and Setup review, but here's what I posted in case you missed it. Thank you again!
Thanks for dropping by and providing this feedback around our third party labor force. We appreciate the opportunity to use that toward improvement and very much love to hear that you hold our Geek Squad Agents in such a high regard. We look forward to providing the level of satisfaction that you expect every time, and this greatly helps us toward that goal. I sincerely apologize for any disappointment this time.
Rated 2 out of 5 stars
The remote is really touchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the heat of my finger makes it react to the receiver and sometimes goes to an area I don't want to be. Also, the signal does not go thru anything or at an angle...You have to be in front of the receiver. Directions regarding working with it are minimal. It takes lots of practice to understand how it works AND I am still trying to figure out how to do a few items.
No, I would not recommend this to a friend