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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 530 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 530 reviews
  • Rated 4 out of 5 stars

    Worthwhile service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe (and it’s minor) is that they really didn’t take any time to show me how my soundbar actually works but thankful they did the set up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile to make things work right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were attentive to my needs for good sound quality in two locations and achieved that objective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very knowledgeable and professional! They got the job done I. Record time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we had geek squad set up all of our Audio and video on one remote. They even showed us how to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just waiting to have more hours running the tv to it calibrated. Any updates are greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Breezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys set up the sound bar really effortlessly. They had the whole thing working quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They figured out the audio system and took time to make sure its correct. Very professional, fast andd o n time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super knowledgeable install with extra assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer took the time to make sure I understood system, and made sure system install was correct and looked neat...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my TVs and set up my audio equipment were great. Very knowledgeable and helpful in showing me how to use my new TV and surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We really love the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this system is turned our living room into a theater. Geek Squad an excellent job installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up came with the Geek Squad set up of a new TV. All is fine as is almost always the case with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team assisted me with setting up my audio for my television system. They were fast & efficient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, highly professional tech support set up our system and walked us through use of the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Great, Great, Great, Great, Great, Great, Great, Watch out for the $100 fee to mount above fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came right in and professionally mounted my 75" samsung and soundbar with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up went smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys set everything up and did all of the connections. I would have been working on it for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up our sub woofer and gave us help with a few related concerns. Very happy, all working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    learned how to navigate the Logitech remote thanks to Clay and Kat from Geek Squad. very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech answered any question I had and gave me a tutorial on the new equipment i purchased. good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great. They did a very thorough job very professionally. They made sure I was happy

    I would recommend this to a friend