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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 530 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 530 reviews
  • Rated 5 out of 5 stars

    Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was for new WiFi system, orbi. He was able to use my old setup requirements. Meaning, I did not have to set up new pass words and all of my systems seamlessly worked with the new WiFi setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Center the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Centering sound's focus point is easy to do once you know how to do it. I had it done on our existing sound system which I never got around to do. The TV mounting crew almost forgot to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys did a great job setting up our equipment, ensuring the audio sound bar was connected and working in conjunction with all the other equipment. Eliminates all the hassle for a few extra dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sit back and watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the crew out to set up my 85" Sony and LG blue ray. Very professional and courteous. Tied all cables and took all the trash at the end of the project. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad to install our new tv. They did a great job!! Very knowledgeable and friendly. They arrived in the window of time projected and they completed the installation a lot faster then I could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job withTV initial setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job with initial setup but that was about it. I paid over $200.00 for installation services and it was not what I paid for. The tech was a nice guy just did not do what I paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial service was through a 3rd party but I declines as I preferred to receive service from Geek Squad in store where I purchased TV's. All were informative, professional and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dealing with only 1 remote!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! Instead of three remotes, we only have one remote now. However, I have contacted them because the sound system at times work with the remote and at times it doesn't - I am sure I am doing something not right but I need guidance and awaiting their call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole house audio was reactivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team was able to reactivate the whole house audio as they programmed the Logitech remote. We will be able to listen to our holiday music again! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ATMOS Soudbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad setup the Atmos Soundbar, when the tv was delivered. Explained all of the potential of the Soundbar. Geek Squad well worth the price of delivery,and setup of the TV and Sound Bar .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were unsure of how to set up this device. The technician came in installed it quickly and efficiently and explained clearly how it all worked. Glad we paid for the extra service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hookup by Geek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad. Came at time of appointment, did not have to wait. The squad took the time to explain what they were doing and show how to operate my new tv. Very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a nice surround sound system - I am not an expert at setting up and installing...it is nice knowing we are getting the most out of our purchase. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They 2 young men that did the installation were very knowledgeable, really knew what they were doing! The audio on the TV is better than I remembered from my visit to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come in, get the job done, answer all your questions and make sure you are satified with the work they have done, as well as gove you a direct phone number incase ther is any problem after thy leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows jack(s).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys that came and hooked all of our stuff up to our built-in home theater knew what they were doing. It didn't take long and was done seamlessly with an excellent outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had a sound bar mount for the sound bar, but it could not hold the sound bar without sagging. The Geek Squad fiddled with this mount before they mounted it directly to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys that hooked up my sound system also hooked up my TV and Blu-ray player. They did an amazing job in setting everything up and explaining what I needed to do to run everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Total Tech Support to have Geek Squad set up my new AV receiver, amplifier and TV. Best idea I have had to get the TTS plan - would have been a major hassle without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the Geek Squad set up was worth every penny. Certain items had to be switched on the receiver and tv to achieve proper set up. I would not have been able to do it.

    I would recommend this to a friend
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