Customer Ratings & Reviews

Polite, knowledgable, on time! Set everything up. I do not have patience with setting up all the wires, cables etc. They knew what to do. Very happy with the service. Will use again.

On time, tv was very heavy & there was a switchback on the stairs. No damage to TV or walls. Quick install 35m. Everything came right up. Took the time to explain the things I asked about. Didn’t leave until I was completely satisfied

The Geek Squad service was awesome. They were friendly and respectful. Made sure everything worked and showed me how to operate everything prior to leaving. Very patient young men.

I have had excellent service on the setup of my new Oled system. They have been prompt, and came back a second time to install updated Cable box... No charge. Really excellent service

Luke, our installer did a fine job of hooking up the sound bar and explaining how everything worked. Helped us locate the sub-woofer. Took all packing materials away.

John and the rest of the Geek Squad staff did a very complicated audio setup including multiple zones, wired and wireless speakers and did an outstanding job. Extremely satisfied.

The Geek Squad exists for a reason. They set my new system up efficenetly and professionally. I would have missed many steps in the proper set up. Would do this again.

Geek Squad Erie, PA got it set up fast and sent through all the settings to make sure all was working properly. Guys were great and spent all the time needed to walk me through everything.

The guys did a really good job of setting up our TV and answering all my questions. There were questions asked during the setup that would have been difficult for me to answer.

Will and Collin were a pleasure to deal with! They were by far the best delivery and installation team we have worked with on many purchases made from other companies on our new home!

I used Geek Squad to install and set up my new receiver. They did an excellent job with the install and they walk you through everything to ensure you know how to use your system.

I bought a new TV, new cables, new soundbar, purchased Geek Squad set up and delivery. I guess it made sense to buy the service for the basic audio set up. It should have been part of the Geek Squad service, but it is what it is.

They set up my new TV and made sure everything worked before they left. They left a card so I could call them 'anytime' if I had any questions or started having any issues.

The geek squad guys that came were knowledgeable and helpful. We have several devices connected to our TV and they had no difficulties. They were polite, professional and courteous.

Best Buy Geek Squad set up my home theater to the highest level of professionalism. Everything works perfectly and I truly enjoy my sensational home entertainment.

Geek Squad set up new TV with Bose speaker system that we had on our previous TV. They ran into a few minor problems but stuck with it until it was up and working.

The Geek Squad delivered ny 65” OLED TV and LG sound bar with sub woofer and installed both items. They all worked great and the installation was very neat and professional.

When we first contacted Geek Squad they were ready and able to help. They keep themselves available as well. Makes anyone, like myself, who is not tech savvy - in the know!

Very professional installers. Knowledgeable and not just trying to sell me products. Educated me on best options for my needs and home. Clean work and respectful

Been a member for a number of years and the techs that they send out are always professional, can fix whatever the problem was and can reference you to enhancements if needed