Customers regard the Back-UPS Connect 450VA highly, praising its long battery life, strong performance, and ease of use. Many appreciate its compact size and reasonable price, while some wish for more space between the outlets and the inclusion of a USB port. The surge protection capabilities are also frequently highlighted as a positive feature. A few users noted some noise during operation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,094 reviews
Rated 3 out of 5 stars
only 3 outlets
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
picture shows 6 outlets. Actual product has 3 outlets. Really needed those 6 outlets, its the reason I purchased it
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our UPS. I am sorry to hear that you received an UPS with 3 outlets. The BN450M would definitely come with 6 outlets on the unit. The unit would have 4 battery backup outlets and 2 surge only outlets. All the 6 outlets on the unit would provide surge protection as well. If you unit only has 3 outlets please reach out to an APCbySchneiderElectric support team so we can look into this issue further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Pros mentioned:
Performance, Size
Rated 5 out of 5 stars
Not only for home networks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the title for this piece advertises it as a home network solution, due to its compact size & portability it can handle quite a few tasks around the house. I already have larger units for my pc/network; I have one installed for my den's led tv and cable box. This one is assigned to the bedroom flat panel. It's quite annoying when you get those short power blips that cause the cable box to reboot. This solves that problem, and also serves as additional protection against power spikes for my LED flat panel. It hides quite nicely behind the cable box and doesn't take up a lot of space.
It does have its limitations vs larger units which have replaceable batteries, but to be honest, I've never bought a replacement as the cost is not that much less than simply purchasing a new unit. It also does not have a USB charging port that higher end units possess.
That said, it performs perfectly for the task I've assigned to it, I'm not going to be annoyed anymore with a 5 minute cable box reboot, and have the comfort of knowing my not-so-cheap tv is protected with another level of surge protection.
I would recommend this to a friend
Rated 1 out of 5 stars
Doesn't even last 1 year. Warranty is a joke
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this because I have a desktop computer that i wanted battery back up and surge protection. The battery back up doesn't even provide enough power to cover an electricity current interruption for less than 2 seconds. If the power even flickers I don't have to reset the clock on my microwave but the computer loses power and I have to reboot. I tried going through APC to get warranty service and apparently the 3 year warranty will allow me to buy a replacement product at a discount but I couldn't get an SKU number from their drop down box so I couldn't even see what a replacement would cost me. If you want to buy this inferior product spring for geek squad so that you can return it to Best Buy when it quits working in a year and you can trade up to a better product.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our unit. We appreciate the feedback and our sorry to hear about this issues you are having our unit. The unit would come with a 3 year warranty which would cover manufactures defects on our units. We definitely want to get this resolved for you and would ask that you contact our team at [email protected] for further assistance so we can look into this issue further.
Rated 3 out of 5 stars
Good value
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First experience with this model. It has performed okay but still monitoring how it recovers from repeated short duration power loss occurrences.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our BN450M. If you run into any issues with the unit please do not hesitate to contact an APCbySchneider support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 1 out of 5 stars
Backup failure.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Circuit kicks out randomly for no reason, shutting down my computer.
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for your review. We were sorry to hear about this issue. This unit comes with a 3 year manufacturer's warranty, so please contact APC support for further assistance. Just go to our APC support site and click on the Chat quick link.
Rated 3 out of 5 stars
Not bad
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for home use i do not recommended it for office.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Not sure
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t remember buying this item, but it in my list, so I’ll put something on it
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our UPS. If you do locate the unit and have any issues with it please do not hesitate to reach out to an APCbySchneiderElectric support team. We would be happy to help you out. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 3 out of 5 stars
Decent ups
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item description shows a usb cable which implies this is a managed ups. It is not managed. Does the job otherwise
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Did not work for my purposes
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a UPS for my entertainment area, which includes a 55" TV, 3 TB NAS Drive, and an XBOX One S. It worked for maybe a couple hours but then started sounding an alarm. Now I can't sseem to get it to take even one item without it setting off the alarm. This is pretty disappointing because I have come to rely on APC UPS for quality and dependable functionality.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to provide feedback about the BN450M. Unfortunately it sounds like the UPS is becoming overloaded due to the amount of equipment connected to it. This UPS will only support 255 watts of equipment connected to it. Even one of the items that you are connecting to it could potentially overload especially if they draw over 255 watts. Please do not hesitate to contact an APCbySchneider support team if you need any further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
Rated 3 out of 5 stars
Ok surge protector
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product has never shown that it actually stores power for when my home loses power
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Shut off on it's own on occasion
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought 5 of these in the past few months and three occasionally shut off on their own and causes the computers they're connected to shut down.
I hate this new version and seems they've lowered the quality to increase profits. These are the last APC UPS we'll be getting. Our older ones are still running strong with just a battery changes.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with the unit. Please reach out to an APCbySchneider support team at your convenience so we can look into this issue further. We would just do a little bit of troubleshooting on the unit to determine if maybe the load is too high for the unit or if the unit is faulty. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Rated 3 out of 5 stars
Ok surge protector
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The surge protector outlets are too close together. Need space between each outlet.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Not bad for small devices
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I put the important small stuff on this thing and it does the job
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
APC UPS 450VA
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice design......It had more plugs than the older model
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Easy to use.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use...nice backup for electronics and appliances.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Ok for the money.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return it, it worked but I just didn’t have space for the size of this unit.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Not the greatest design
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The plugs on this UPS should be placed the other way to allow for larger items
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
UPS unit work great, but had a few cranky moments.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to trouble shoot the battery switch and shut down and reboot. Thus far it has been OK.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our BN450M. We appreciate the feedback and were sorry to hear about the "cranky" moments. Please do not hesitate to contact an APCbySchneider support team if you ever need further assistance. We offer email and chat through our support site and you may also contact us directly at 800-800-4272 option 4.
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
APC's Simple Backup Power/Surge Box Gets Better
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a simple power backup/surge unit meant for your network equipment, meaning that if you limit what is connected to it to your modem and router, your internet will outlast one that is backing up power-hungry things like PCs and TVs. I now have one for the network and a separate one for my security camera modules, and a separate one for the PC. This box isn't expensive or very big so it fits in the budget and the space.
Easy setup and a BIG improvement in this model--you no longer have to pry open a battery cover and connect a red wire lead in a tight little spot when you set it up. Now you just pop a fuse in place and you're ready to turn it on and use it. I've had other brands, nothing outlasts or outperforms an APC box.
I would recommend this to a friend
Rated 3 out of 5 stars
NO
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't waste your time or money, just get a better UPS.
This review is from APC - Back-UPS Connect 450VA, 120V, 6 NEMA outlets (2 surge) - Black
I would recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. If you like please reach out to an APCbySchneider support team for assistance with the UPS. We would be happy to assist you in resolving any issues with the unit. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.