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Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new modem and easy to install. Easy to see lights and completely compatible with my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem and does its job. It works with Xfinity service, and hasn't given me any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Arris - SURFboard Docsis 3.0 High-Speed Cable Mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased unit set up pretty quickly works well, I did require technical assistance but from Comcast but they made sure it was hooked up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Makes all the difference..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my aging DOCSIS 2.0 modem died. It was easy to set-up out of the box, and after calling my ISP to associate it with my account, my Internet was back up and running. I immediately noticed the jump in the speed tests! Now, I am getting my money's worth for the speed tier I'm supposed to be on (up to 50Mbps download speed). Sure enough, my first speed test came back at 57Mbps download over WiFi. I expect this cable modem to pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great modem for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. The modem provides excellent performance and has been trouble-free

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    If you have cable internet. Buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down awesome. i purchase internet for 25mbps. i used to get 25mbps and with this i get 30mbps from comcast in Hillsboro, Oregon. IF YOU HAVE COMCAST YOU HAVE TO CALL THEM AND PROVIDE THEM YOUR MAC-ID TO USE. it's really easy though you should have no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent and fast modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable fast modem. Has worked perfect since the day we got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman was terrific. He knew of the product and helped me understand what the specs meant to me. That is why I shop at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Incredible Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You normally don't think much about your cable modem until your old one goes out or your internet provider upgrades their infrastructure. I only did a little bit of research on these but this one came at the right price and specs. It has worked out wonderfully. It is so reliable and I am constantly getting the speed that I pay for. Very rarely do I have to do the reset game with my router and modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy your modem instead of renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaces the modem that you rent from Comcast. Functionally the same device. Requires a call to Comcast to register the modem with them and that is all there is to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded To the SurfBoard SB6141 from the SB6121 model. I can't tell a difference in speed though as I was told I would so I'm not convinced it was worth the extra $30 for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Router Delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and run through the options for my cable company. Gets my speed of over 200M.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great so far. Slim figure doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem Only Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had recently bought the Google Wifi System and was looking to get a new router to replace one being leased from the cable company. Speed with the cable company's router was showing 16 mbps in the Google Wifi app and the speed with this new router now shows 23 mbps in the app. Great increase in speed along with the fact the eliminating the monthly fees pays for this device in only four months!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast! Great price! Best modem I’ve owned not had to reset it since purchased

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and works perfectly. Our internet speeds are much faster now!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked perfectly since I installed it over a month ago. I Highly recommend. Great speeds

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great product / Eliminate monthly rental charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding speed and reliability, plus you eliminate monthly rental charges from your internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Awesome! I would recommend this product to anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is working better than ever., Must faster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works great with iMAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast reliable connection for what I think is a reasonable price.

    I would recommend this to a friend
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