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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 9,207 reviews
  • Rated 5 out of 5 stars

    best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router i bought. been using for a year now. never been powered down. Works great with Xfinity and RCN. very cool modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Moto SB6141, great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a SB6121 which I gave to my daughter, On Comcast Performance Internet, I was getting 26-28MB/sec. With the new SB6141, I am getting consistent 30MB/sec

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my all in one modem and router. Going back to a separate modem and router fixed the problem. Easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with timewarner and I don't have to pay the stupid monthly fee of theirs any more. I even get better speeds than with timewarners modem. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product has performed flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a lower grade box that was rented. It was as close to plug and play as you can get. Simply called in to cable company to register it and all systems were "go".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Teturned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Upgraded product I did not need after all. So I returned it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with cable company was more difficult than anticipated, but the modem works fine and the price was good. Our cable company charged $10 per month to rent their modem. Wish we had bought our own modem sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old modem and did read reviews on this one before I purchased it. I am pleased with it and have not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rated the best for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended from most tech websites, it's easy to see why. Affordable and easy to set up and use. Set it and forget it! Using with Comcast 300 service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact replacement for the Time Warner Modem. Break even around 6 months than you start saving $10 every month!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to install / setup. Had zero problems. This is my 2nd Motorola modem because I gave the other to my mom so I could upgrade. Works great with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price and high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this product by a tech buddy. Instead of renting a modem year after year this is well worth the money. Quick setup and easy to customize.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem for my home and with the help of a best buy employee bought this one. The modem works great and seems to be one that will last me awhile!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Less expensive option to paying cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to avoid paying the monthly fee from the cable company, it works perfectly and it paid for itself in less than 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed wifi on the other side of my house. I ran the cable to my closet and prayed all that work would not be negated by trying to set this up - it wasn't. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this home to save $11/ Month from renting a modem from Grande. Hooked it up, called Grande to initialize it and it's worked flawlessly since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most ARRIS modems are easy to install, this one was no different. The panel lights are pretty bright, so careful where you place this in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well with our Comcast cable network. It was purchased along with a new router and, together, they have performed well since setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save on Comcast bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my modem to comcast to save on the rental fee they charge and bought this for a one time fee. Works perfectly. Same speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Arris Cable modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem that is worth getting so you don’t have to rent a cable modem from them other guys.

    I would recommend this to a friend
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