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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docsis 3.0, works well with Comcast extreme 100/150 Mb/s. Solid.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Get better and faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now getting a much higher download rate without having changed my service just updating the modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Little setup issue with Comcast but works good now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little setup issue with Comcast but works good now. I've been using it for a month now with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this modem to replace one I bought a few years ago. It seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid basic router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with this router, works great and is easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Then Paying Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is much better then my old one No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lke it.that would be use for everyone.my wife love it very much.i would Recoment for everybody to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in Hagerstown, unfortunately Hagerstown it's under a monopoly by time Warner

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great...better than renting a modem through Xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than renting from comcast. Very easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the SB6141 DOCSIS 3.0 high-speed cable modem, after several notices from Comcast that my current modem would not accept the higher download speeds being offered. Install was very easy, just remember you need to register the modem with your cable company before it can be activated. Bottom line it works, but I don't see any difference in speed. Maybe I need to upgrade my service (if an upgrade exists) to use its full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem my internet speed is through the roof

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    does t g e job itssupposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a good product. Does the job it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, had it for over a month, easily installed, no problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works Like A Modem Should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the faster cable modems for comcast. I like the faster speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Plug and play. No problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Gets the job done. Would definitely recommend this to family and friends who need a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, does everything designed to do. Have not had any issues since I hooked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great comcast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price is right and replaces rented comcast modem. Will pay for itself in less than 8 months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem recommended by Best Buy staff. No problems

    I would recommend this to a friend
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