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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great. Supports Comcast's highest speeds now and is ready for future speed increases. Stop renting, it pays for itself in less than 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Piece of cake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and get connected. It took only a few minutes and the modem was registered with my cable company and up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good little router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my network with this, and boom, my internet is at the speeds I'm supposed to be getting from Cox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    You can tell the difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell the difference. I purchase this device as a upgrade to help the process of streaming my movies. It was a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Exceptional Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installment and setup was easy.I had to return modem because I needed Wi-Fi connection also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check with your cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely works for our home which is 1836 square feet but the hardest part is set up. We have Comcast and so we decided to buy a router outright instead of leasing. Sounds simple right? Wrong. First they told us we can use any acceptable router off the list and then it took 5 days and 10 different agents to figure everything out before we got it set up because the agents are trained for the leased modems. If you have the time and want to save money I highly suggest this but if you want something on the higher end I suggest getting the modem with the built in extras. It’s worth the stress. This isn’t a bad router at all I just wish it didn’t take so long to set up. Overall saved us money in the end though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New ISP Provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my new internet service. Works ok how the unit provided by Spectrum has 4x faster speed at 450 MB’s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than cable supplied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My suddenlink modem went out and didn't want to purchase another cheap one. This was easy to install and doesn't drop the wifi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem instead of renting one from optimum. It was perfect for what o needed and setup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pay your cable company for rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy your own modem and this is a good one. Don't pay a monthly charge to your cable company. Modems will pay themselves off.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AARIS Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Fast and efficient is exactly what we needed. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good combination router and modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup and use. The instructions are very understandable and easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    pretty well build and reliable!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this modem for 2 years with comcast and gotta say it's well built and still has pretty fast internet!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem seems to be working just fine have had no issues with it. works quickly and efficiently. works fine with tone warner cable Internet service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not on Cox's web page but that is a Cox problem. Connected in less than 10 minutes. The modem with a new 3 channel router makes updating PCs fast.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this modem because I thought it had wifi capabilities. I can not review it any further than that. The next model up (same speed) that has wifi works great so if you do not need it's a router I'm sure it would work great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great! It's also nice that I don't have to pay $6 per month to my internet company for equipment rental anymore. I would recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 2-in-one modem and router with this and a separate router. They work better than the 2-in-one. No dropped signals or lost strength.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem for Spectrum Cable. Saving money on modem rental fees. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and fast modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem worked as expected with easy setup up (just plug in your power, router, and coax cable and away you go). Works well with any internet service provider.

    I would recommend this to a friend
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