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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem for Spectrum Cable. Saving money on modem rental fees. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how slow my internet was until I installed this modem. My streaming also improved, no more signal or speed problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from AT&T U-Verse to Xfinity and got this modem. Download speed = 175 - 181 MB Upload speed = 21 - 25 MB Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goodbye renting from the cable co!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace our rented modem from the cable co. Easy set up and no problems! Wish we would have done this sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a cable modem should. Indicator lights are a bit bright, but other than that no issues after over a year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris - SURFboard 600 Series Docsis 3.0 Cable Mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to save money on my Xfinity bill, and this modem is doing just that and more. My download and upload speeds for what I need are exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and connected with Cablevision. Very easy to set up and I notice quite an improvement in term of speed. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem at a reasonable price. I recommend them all the time. Only way it could be better is if it came with a wall mounting kit (screws + template).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I try to buy a bigger modem but I try this first and great modem, full of speed great for I want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid performing modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace another similar Motorola that died on me after about three years of service. The new modem works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    excellent for the coverage in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 5 stars. Easy setup, excellent range, for the size of my home. Happy to be able to usr my computer again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good Cable Modem. Its very cheap price. Its more powerful as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Got on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale to replace mediacom router that was hit with lightning. Works great and save 10 dollars a month on internet bill.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Quick Install - Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purcahsed to replace the modem my cable company provided. Quick install and after a call to my cable provider to connect service I was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bye Bye Altice One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, easy to set up and reliable right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did read reviews before purchasing. For a non-techy, set-up was easy and this cable modem seems to do what it promises to do. Pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at a number of different modems, we came about this one with great reviews and a great price tag. I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine better than renting one from my cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company just upgraded our speeds. I had a different model from the same manufacturer and never had any issues. I hope this will be the same case.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally Bought a New Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After countless calls and letters from Comcast, I FINALLY bought a new modem. I can finally experience the fast speed internet that I pay for.

    I would recommend this to a friend
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