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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great and very fast!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a must get if you have Comcast. It is way better than using the modem from Comcast. router is extremely fast for high speed internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with Optimum Cable. Faster speeds and no monthy rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my time warner cable modem. It will pay for itself in time. 10 bucks a month it a little high so I rather invest in this!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great and was able to eliminate the month rental fee! Paired this the google WiFi and the whole house is covered!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews on this modem were excellent and it has lived up to its expectations and has worked flawlessly for me

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really fast modem I connected this modem with my orbi system and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I expected! I just plugged it in and My Cable provider recognized it and updated my Ip address.. Piece of cake!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great new modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my four year old modem with this one and it's been a huge difference. The connection is much more stable and faster. Was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, it works great and is very easy to install. So far I have not had an issue with this product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    hard working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. We got this to replace the Time Warner Cable modem that we had been paying for. It works great, I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One of the fastest cable modems on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded an older Surfboard when Comcast notified me that they had upgraded speeds in my area. This cable modem vastly improved my internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have your own router and just need a modem this works great. I have this paired with my asus router and so far I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All you need for get internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to buying this my house had horrible internet connection. I coupled this with google wifi system and can stream 4K no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris is all I have ever bought and I have never had any problems and the setup is so simple.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Teamed it up with a Netgear router and it’s been doing great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. One call to cable company and up and running. Been working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Improves performance and is very stable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade over what Comcast provides to subscribers. It is easy to configure even for a novice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Works great. I’m now saving 11 dollars per month that otherwise would have gone to my cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does not support ipv6 on Time Warner ( Spectrum )

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with ipvt4. Getting all the speed TWC is supplying. Speedtest.net shows 50 - 60 Mbps most of the time. I would recommend this product to a friend that did not care about ipv6 or was on a more progressive isp than twc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Took back Comcast modem/router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has upload speeds of over 12 and download of up to 65! Works flawlessly withe the Apple Extreme!

    I would recommend this to a friend
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