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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and easy to set up . Yes i recommend it o

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far exceeds the performance of the old Comcast modem that I was paying $10/month for. I will recoup my costs in about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good modem for cable TV and the Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV pictures are brighter and clearer. My Internet speed is significantly better with the Arris 600 series Docsis 3.0 modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works wellit will save me five dollars a month buying these two products and they work very well so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Couldn't ask for more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and works good I had to connect the router to it and reset and then was able to get it to connect to cable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I no longer have to pay the cable company rent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. I no longer have to pay the cable company rent on a modem. Will pay for itself within a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't noticed any drops and it actually gives me speeds close to what Cable One says I'm getting, so I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better then the cable company modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works better the one from the cable company all around great product and no more rent to the cable guys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it fixed our problem with our modem not working

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the price , you get more than what you pay for. Worked great in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product easy to install; called internet co to get the signal and all done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to accommodate all of our equipment once we upgraded the modem and the router. Now everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veeeeeeeeeeeeeeery gooooooooooooood itemmmmmmmmmmmmmmm

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem with TWC 200/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several modems before settling on this one. It works great and was super easy to set up. Only complaint is the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem had high ratings and we opted to buy rather than rent from cable company. It was easy to set up and to customize.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    ARRIS modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modem so as not to pay the monthly fee to the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Cox Business

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connected to Cox Business. No problems with connection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, good price. I'm still typing because there is a minimum number of characters required in the review. Okay, now I have enough. Bye.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    arris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money and stop paying the cable company extra. This works perfectly. You'll get your money back and then some.

    I would recommend this to a friend
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