The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 155 reviews
Rated 5 out of 5 stars
Top tier
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality motherboard. Would recommend for anyone looking for a motherboard to buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Board itself is okay. Good quality materials until you see the wifi cable associated with the motherboard. Wifi cables which attach on the IO of the board twist with the cables causing a very hard removal of the cables or in my case the cables tearing. Other than the wifi cables this is a solid board. Another case of poor Asus quality control.
Please accept our sincere apologies for the issue you are experiencing with the wifi cables on your motherboard and for any inconvenience this may have caused. To further investigate this problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2412028882-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Need more ports
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only 2 SATA ports was sad. :( Otherwise seemed fine.
Thank you for your feedback on the TUF GAMING X870-PLUS WIFI motherboard. We're glad to hear that overall it performed well for you, but we’re sorry to learn that the limited number of SATA ports didn’t meet your expectations. We understand how important expandability is for many users, and your input is greatly appreciated. We'll be sure to pass your comments along to our internal teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2504022784-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Would get again.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good solid board, only thing I didn't like was the gpu release button felt like it was going to break.
We're sorry to hear that the Ethernet port on the motherboard is not working, and we apologize for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504022784-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only reason I give it one star is because it was corrupted my ssd chips and they were new and when I put my old ssd chips in it corrupted them too I exchanged it for another one and I couldn’t do a factory reset on anything I couldn’t even a clean sweep kept crashing
We are pleased to hear that you are satisfied with the motherboard. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2412028882-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Asus motherboard
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This motherboard did not work out with my current PC
We're sorry to hear that the motherboard did not work with your PC and we apologize for the inconvenience this may have caused you. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2412028882-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
One RAM Slot Didn’t Even Work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this ASUS TUF Gaming X870-PLUS WiFi and one of the ram slots didn’t even work. Tried everything but it only read one stick no matter what I did.
Wasn’t worth the hassle so I just returned it. Kinda sucks cause I liked the look of it, but can’t use a board that don’t work right out the box.
We certainly understand your disappointment and the inconvenience this may have caused if one of the RAM modules is not being detected. For a smooth and trouble-free DDRAM choice that will work flawlessly with your system build experience, we recommend referring to the Qualified Vendor List for compatible RAM at: https://www.asus.com/us/motherboards-components/motherboards/tuf-gaming/tuf-gaming-x870-plus-wifi/helpdesk_qvl_cpu?model2Name=TUF-GAMING-X870-PLUS-WIFI. Supported memory types, data rate, and number of DRAM modules vary depending on the CPU and memory configuration. If you need further assistance with the product, please email me at [email protected] and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Rated 1 out of 5 stars
Asus warranty repair is F tier
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Asus customer is F tier. Their product support team purposely damages your products when you send it in for repair to avoid warranty repairs. They do anything to avoid preforming warranty repair!
Thank you for your feedback. We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused. All ASUS products undergo intensive quality control testing and inspections during the service or repair process. If the motherboard is still not working properly when you received it back from service is a random problem. We recommend to send the motherboard, again, for service to resolve this issue as soon as possible. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the warranty service for the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product.