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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1513 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,509 reviews
  • Rated 5 out of 5 stars

    Amazing addition to the home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our home. Likes: The app is modern and easy to use. The quick scan function of our home was quick and accurate. I like labeling/zoning out the rooms and no sweep/mop zones. I schedule it to clean when I am not home and like that I can see the visual history of where it went in my home. The parts are durable and easy to remove and clean which is amazing if you have long hair constantly getting tangled. Dislikes: It reaches everywhere except my small bathroom unfortunately which has a 1 inch lip at the entrance. The Alexa connection also doesn’t seem to work which would be nice to have it spot clean areas without having to pull out my phone but that’s just another convenience. One day after an app update my home map randomly became all jumbled where it basically mirrored my home so the robot was stuck trying to find rooms that did not exist. I just deleted the map and it rescanned quickly. Overall it’s low maintenance and has been working great for the past 3 months. Glad to have gotten this deal before buying the bigger brand names for more than double the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    feel positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like it, sometimes I come home from work very tired, I just lie on the chair, and watch it work, vacuuming dust and cleaning the house meticulously and my house has a wooden step, seeing it climb up is extremely fun, seeing the house vacuumed clean, makes my mood happy and feels less tired after a long day of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent robot vaccum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Dustin very much. I used it for more than a month before writing this review. It moves fast and very agile. The self empty function is great and the dust bag is huge. It can hold months of dirt before the bag needs to be discarded. I think it can hold more than 70 days worth of dirt. My favorite function is the quick clean which you can pick a room or circle you desired area e.g. two specific rooms together. To add Dustin to Alexa for voice command, it is easier to do it from the bObsweep app, go to Settings->Alexa|Google Assistant->Alexa, follow the 4 steps instruction, make sure you use the email and the "assigned" password in Step 2 to enable the skill in Step 3. Overall, I'm happy with this robot vacuum cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dustin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It goes for a long time and does a complete pick up of all the dog hair. This is the best one even better than I robot as far as picking up pet hair. I have not used the wet thing yet, but I will try to use that on the floor eventually. I am very happy with this product and would recommend it to anyone. I am recommending it to my children now as they got new homes. It goes over tile and rugs and rugs in your bathroom too, so it does everything. Then it goes back to its station and cleans itself. I love it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dustin gets the dirt other vacs can't

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Dustin for about six months and have learned what he does well and what his short comings are. Overall he does a great job keeping the areas clean and is able to switch from hard floor to carpet without any problems. Dustin is very smart in that he can learn how to clean an area and after mapping the floor you can see where he is in his cleaning. If there is an area that Dustin gets stuck at, the app allows you to create a 'no clean' area to avoid getting stuck. He also sees and avoids going down stairs. If the floor has a lot of dirt or hair to pick up, he sometimes is not able to empty completely and he needs to be manually cleaned. The manual cleaning needed is to use the supplied brush to remove the built up dust on the filters and empty Dustin's dirt collection compartment. The roller brush also needs to be cleaned to remove dirt/hair when needed. Overall, he does a great job of getting under furniture and cleaning the hard to reach places. It's very convenient to schedule him to clean and you have a clean floor. He is able to store a couple maps so you can customize the frequently cleaned areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is a winner in our book!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with our Dustin bObsweep so far, especially since it was an excellent price on the deal of the day. We have some thick rugs that it does get stuck on understandably, but it does a good job picking up dog hair and lots of it. It is very quiet compared to other robot vacuums we have used in the past, and we like the self-emptying aspect. We are still getting familiar with the application and programmable options but very happy with our purchase and would recommend it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dustin

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I like that it will determine if something is just a high transition strip and attempt to scale it to get over it. My last robot vacuum would get to the strip and just give up leaving my kitchen and living room unclean. I also like that the app is super easy to use and allows you to choose exactly what you want it to do and where exactly you want it to do it. I would say the only negative I’ve seen is it doesn’t notice things like socks on the floor and just goes right over them, naturally it attempts to suck it up and gets stuck. I also wish the app would send my notifications when it gets stuck, I’ve had times where it would get stuck and me have no idea until I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hustle free vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floors are always clean. Has a little trouble with its own location. Overall efficiently cleans and scheduling is a nice option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value on sale if you work with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is an excellent mid-range starter option for anyone considering a robot vacuum. It has definitely helped cut down on the amount of cleaning needed to maintain our house. That being said though, it’s mainly good for daily maintenance, small messes, and clear environments free of low height obstacles. If you have a constantly changing environment with small objects littering the floor or copious amounts of pet hair, I would probably consider a different vacuum with low object detection and pet hair detangling brushes. The app is also very self explanatory and even comes with support videos and part replacement for each model they have. I would not recommend buying it at its full retail price as +$600 can afford you low object detection and pet hair detangling in another male and model. However, on sale around ~$200, it’s one of the if not the cheapest options for a self emptying robot vacuum that performs well for daily maintenance and small messes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite person in my household. Ok there is a learning curve with a robot vacuum. This is my first one. 1 it will try to suck anything up like a towel left on the floor or a rubber magnet man kids toy, but if you pick up all the loose stuff beforehand you’re golden. He can get under the couch and cabinets and places I haven’t been able to vacuum in years. And he’s quite thorough. The LiDAR is extremely accurate and I like you can go in and section off rooms. Play around with the vacuum suction settings for your needs it defaults to low. I haven’t tried the mop feature yet as honestly I’m super nervous about it and it seems like it will do a surface cleaning rather than a deep clean. His dustbin empty portal got jammed the first few times because honestly think it was picking up so much dust and dirt. So now I run him every night and he does a great job. The self empty feature is a game changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cleaning with minor issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob cleans the carpet and can be controlled remotely using the app. Easy setup. I have almost stopped using the vacuum cleaner. However it's gets stuck under table with low ground clearance. Also , the brush cleanup is messy due to trapped hair. But Bob does come with a tool to cut the tangles hairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very impress how is direct it self , also the power it come with when cleaning it self so far worth every penny...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My true friend, his name is Dustin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my boopsweep. His name is Dustin. I don’t need to tell him where to go he fines his own way. He even empties his own trash and docks himself. I call on him daily and he is always ready. Love my Dustin he is a true friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’ amazing! It saves my time and keeps the house clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this vacuum! I tried others but they would all get stuck on a rug I have, this one does not! I love the fact that this self empties and I can schedule cleanups for entire home or per room. Not too loud and does a great job mapping the house with its LiDAR! Great helper always ready to take on the task! Love the lines it leaves on the carpet too! Impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this newer model expecting greatness from it since it was priced at $1000. I have 3 cats and on the first use the trash failed to be sucked into the disposable bag. All the hair and dirt got stock. (Hole is too small on the dirt bin) it lacks the matrix cleaning pattern of the shark and the app does not allow you to clean up more than 1 room or the whole house. With Shark I can choose which rooms to clean. So needs upgrade in the app mainly. The mopping was pretty good and the cleaning itself is good too. If you don't have too much animal hair. This would be great for you, but did not work for me. I was sad to return it. Specially at the sale price I got it 270.00 I wouldn't pay full price on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. I do like the bin where it auto cleans itself. Very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robo cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great automated sweep and mop design it has precise radar and cocerage maping visible through app can be connected to alexa and autonate usage value for money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as Deal of the Day sale. The item arrived as new but has scratches under the protective film on top of the sweeper. It's intriguing to watch it map out your home, hugging the walls and going between legs of furniture. Unfortunately it doesn’t sweep cleaner than a broom. Walking in bare feet shows its flaws. Even at the discounted 1 day price, it's not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knows where it's been and where it needs to vacuum, so does a really good job. Self emties, so is very low maintenance. Best investment in a while

    I would recommend this to a friend
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