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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1514 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Dustin Self-Emptying Robot Vacuum's excellent navigation, ease of use, and thorough cleaning capabilities, with many praising its self-emptying feature and quiet operation. However, some users reported issues with the self-emptying mechanism's effectiveness and the suction power, along with concerns about the brush's durability. The positive feedback on mapping and app functionality is also noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,514 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Ive owned it for a month or so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick setup nice cleaning tool and spare parts, havent tried the mop but im sure Itll scan the same way as the vacumm which isnt bad at all. i dont believe it allows for multiple maps.. only downside in my opinion. i would recommend for new buyers especially when its on sale again!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Great robot vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and operation on cell phone. Bobsweep Dustin was able to map the house and get around the furniture and onto area rugs with ease. It does a great job in vacuuming all my stone floor and carpeted areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus. Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hooked. I love it. You are able to schedule when you want it to clean. You can map out what areas you want done. You can also see what it has cleaned and where it currently is in your home. It was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin in Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a Bobsweep and decided to get a second bObsweep for different parts of the house. When Dustin arrived, he was smaller than Bob and only had one brush. I thought, "I don't think he's going to be able to handle our country farmhouse with 5 dogs and 2 cats." But he has amazed me with his power and efficiently. He can handle the tough jobs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to save time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Dustin for over a month and the initial results are great. I have 2 labs and they shed more than I would like and are the main reason I was in the market for a robo vac. Dustin is so easy to use and maps right away. I would suggest running the first setup without water so you can later zone where needed. Also pleased to say the app has been getting updated with even more features . Overall Dustin has been keeping my floor much cleaner and dog hair out of my daily life.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Our first robo vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great. Only had it less than a month but it’s a smart little machine and the support people have been great (had a couple little issues that they told us how address and now we have no issues). This is the sort of purchase that I’d have to re-review a year from now since that’s when I’m assuming any real issues may start to arise, but so far it’s such a nice thing to have around the house with a dog that sheds like crazy. The MSRP price is incredibly steep, but on a good sale, I’d highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BObsweep Robotic Vacuum is such a time saver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "BObsweep" robotic vacuum and wet mop, or Dustin as we like to call him, has helped us save so much time. Not having to worry about the very time-consuming sweeping and mopping of our laminate floors has allowed us to spend more time doing the things we enjoy. I love how I can monitor and control Dustin over the WiFi instantaneously with the 'BObsweep' Android and iPhone app. If you don't have time to check on BObsweep, you can schedule when and how he operates, including vacuum strength and mopping depth. At a lower price than all the others that I looked at with a wet mop feature, none was priced competitively low and worth every penny. I would definitely recommend you consider checking out 'BObsweep' when choosing your next vacuum companion. - Ryan R.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Yeah…that’s a hard NO!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright so before we get started, let me give you some background so you can decide if you are on the same boat as me. My house has both hard floor and carpet, although I only used this in the hard floor area (it struggled in carpet so I just decided to vacuum myself in the rooms). I also own a golden retriever and have two toddlers. So suffice to say, there’s a lot of pet hair and dirt that needs to be cleaned. The first day I used this robot vacuum, I was pleasantly surprised at how quiet it was. It took it a bit over an hour to clean all common, hard floor areas and it did it quite well. Even the self emptying wasn’t as loud as the previous Roomba I had. The problem was what happened after. Problem 1. And again, if you are not on the some boat as me (pet owner) this may not apply to you. The roller/main brush was constantly tangled with the dog hair. So every two days I had to open the Dustin and manually clean it. was quite annoying as if I didn’t do this, it would not clean as well and would even get stuck. This is supposed to be a “hands off” type of thing but if I wasn’t constantly on it, it would not do its job properly. Problem 2. It’s mapping software is the easiest thing to get confused. Again, check if you are on the same boat as me (I got 2 toddlers). Whenever one of my kids would leave something out of place, say a shoe, a big toy, or whenever we would move a sofa by a couple inches or something, the robot would get confused. When it does, it doesn’t know where it is so it either just stops cleaning altogether (super annoying) or tries to find its base. It was hella funny (and annoying) to see it run pass its base a few times while searching for it. It would eventually stop altogether and then I’d have to rescue it and take it to its base again. If you are not on the same boat as me and your cleaning is minimal/ have no pets (or wife lol) shedding hair and don’t mind having to rescue your robot every so often, then yeah by all means, if you get it mad cheap like I did give it a chance. PS. If you are currently having the navigation problem, I found that eliminating the map helps. You’ll have to eliminate your map every so often though… I added a picture of all the times it has given me an error this week..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Navigation

    Rated 5 out of 5 stars

    Dustin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose good job pf vacuuming hacent tried moping yet. When setting up was fairly easy, did good job of mapping cleaning areas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DB "The Picker Upper"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, Dustin, or DB as I call him, has been doing okay since I purchased him. One major thing that keeps happening is he loses his brush a lot, I'm not sure what it is but his brush will not stay attached. DB actually does a good job of sweeping, he gets ending little piece of dirt, dust bunnies, and little debris. I have not utilize the mop attachment, but that'll be next. Mapping out his field is not bad, I need to tweek his path some more. Now, when he empties his canister, it is very loud and still startle you. For now he is learning, i just need that brush to stay attached, I just might have to get a replacement, we'll see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dustin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a great job , fits everywhere , also picks up animal hair well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chopa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, we loved at home beat the broom a the mop. My wife's have more time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal Cleaning Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this item so far. It has helped me tremendously throughout the house, especially with a toddler. I haven’t used the mopped function yet but the sweeping option does the job. Definitely user friendly. I was able to connect it with my Alexa. The only downside is only one person can set it up through the bObsweep app for full access other than that I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Dustin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Dustin! Really does the job and I love that it's self-emptying. I highly recomend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design, easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design and app. Works great. Easily fond charging starting which is very important to me. Best robot vacuum I've ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great investment for sure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Ita been a breeze ever since i got this. Only thing is that sometimes it wouldnt empty trash even though it will try to but it wont get emptied- maybe i need to replace the bag. Other than that i love it and would highly reccoment it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this robot on sale, something like $600 off the original price (I paid around $190 for it). I thought I would be getting an amazing robot to replace my $150 one. The only thing Bobsweep does that my cheapo doesn't is self empty. In fact, it does a worse job vacuuming as it just doesnt go along the edges in my kitchen. I reached out to support to let them know, and while they responded asking for videos, they never offered a solution or made a fix. Here is what my kitchen floor looks like after Bobsweep is done with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    The Best Working Robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot works very well, the app is very intuitive and makes it easier to locate it around the house! Task planning works as it should and the robot easily avoids obstacles! cleaning the container is a bit high and there should be an option to not do it at night as it ends up being a bit scary if you put the robot in for nighttime cleaning. but I am very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    BOBSWEEP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I did extensive research before deciding on the BOBSWEEP for my family’s Xmas gift. This nifty little machine vacuums and mops wonderfully and mapped out the house with no problem. It ticked anll the boxes including value for money! And BestBuy has a great deal going on for it periodically as well. The only family member that doesn’t like BOBSWEEP is the little family dog!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good robot Vacuum works great i would Recommend this one. Victor Walker

    I would recommend this to a friend
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