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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1500 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Dustin Self-Emptying Robot Vacuum's excellent navigation, ease of use, and thorough cleaning capabilities, with many praising its self-emptying feature and quiet operation. However, some users reported issues with the self-emptying mechanism's effectiveness and the suction power, along with concerns about the brush's durability. The positive feedback on mapping and app functionality is also noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,500 reviews
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad but it does not pick up crumbs that well on our floor. The sweeper part always gets stuck into something then detaches from the machine. It loses connection constantly and goes on parts we do want the sweeper to go to on the map. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of time he did not clean . Always get stuck .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My wife’s best friend !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum cleaner owned it’s ability to schedule is convenient. My wife’s best friend lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got done setting up my Dustin bot, and let me tell you, I should have bought this machine a while ago. Awesome packaging, and setup was super simple. I haf zero issues with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robo Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall and solid Robo Vacuum. The initial set up took a couple of tries connecting to wifi. After that everything else so far has been working flawlessly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tirlw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine i didnt use it, it was eazy to assemble though but not what ibwas needing thanks though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good!!! I recommend to put vacuum on medium power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We call ours Larry

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dustin couldn’t have asked for a better vacuum cleaner with great performance and quality!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dustin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Dustin. It help me save my time. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale … lots of features.. the no sweep zone is definitely a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bObsweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bObsweep, helpful a lot for family save time, very clean, very quiet, ….. thank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little robo vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just start it let it do hard work it runs great in rooms sweeps great and mops clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This thing is junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any rugs forget it. The batteries die super fast. The app is trash. There is a reason its so cheap. Its a month old and customer service wont do return exchange or anything… i can continue. The mopping is a job it speeads water on the floor. The only good thing is when it empties the trash it is so strong it makes my lighys flikker in my house….and shakes the glasses in the cabinets like an earthquake…id be open to try a replacement but thisncompany doesnt care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jeromeu

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dustin is very helpful specially when u are busy I love my Dustin

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad unit. The only issue I have would be that it has a problem finding it’s charge station sometimes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good . Too bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we were very disappointed. After the third time using “Dustin” it failed to work properly, made loud noises after we moved it to level 2 of suction to clean the floors. We cleans the roller brush underneath but to no avail. Thanks to Best Buy for working with us on returning the item and shipping it back and giving us our money back. We may start looking for another brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to much information about this vacuum. it’s difficult to use it. I have a roomba vacuum definitely that is better for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    RoBoBoB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works he works fantastic sometimes it's map gets a little sketchy and he doesn't know where hes going..

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Noise level

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bObsweep Dustin Self-Emptying Robot Vacuum & Mop has powerful suction, quiet operation, and impressive LiDAR mapping that ensures thorough, organized cleaning. I love its self-emptying dock, which greatly reduces maintenance, and its intuitive app that allows easy scheduling, no-go zones, and full control from anywhere. It performs especially well on hard floors, efficiently picking up dust, pet hair, and debris while operating quietly enough not to disturb daily life. With strong navigation, long battery life, and a sleek design, the Dustin offers excellent value and convenience—making it a favorite for homeowners who want a hands-off, high-tech cleaning solution.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Noise level

    Rated 5 out of 5 stars

    Former Roomba owner now a bObsweep convert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a two time Roomba owner having purchased my last Roomba several years ago before self emptying and mapping options were anywhere near an affordable price. I was becoming tired of having a Roomba that blindly bumped its way around the house getting stuck several times per session and thought I would give Dustin a try. Wow! This has been an extremely pleasant experience. Set up was simple, Dustin was renamed, and Hairold set about mapping the house. I set up a few exclusion zones where Hairold could avoid the extension cords under the couch and to stay clear of the dog food bowls. Hairold expertly navigates all other obstacles on his own, expertly navigating in and around dining room chair legs and coffee table legs. I was only able to use Roomba in one half of the house because the other half was full of obstacles where Roomba would constantly get stuck. Oh, and I have the vacuuming set to high and Hairold is still quieter than Roomba. Not only is Hairold's motor/vacuum quieter, you don't hear the sound of consistent bumping into walls and furniture like I did with Roomba. I should point out that although Hairold is quieter during operation, the self-emptying process is a bit loud, but only for about 3 seconds. The only issue I had was that although Hairold has enough battery power to clean the entire first floor in one session, he picks up so much dog hair that the chamber gets clogged and won't self empty. This was easily solved by scheduling Hairold to clean two rooms then return to self-empty, clean the next two rooms then return to self empty, and finally to clean the last room before returning to self empty, charge and rest until tomorrow. Hairold has been running 5 days a week for the past 8 weeks without any problems. I haven't tried out the mopping function yet, but am very happy with vacuuming capabilities.

    I would recommend this to a friend
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