Customer Ratings & Reviews

I have two dogs and I finally decided that I needed to add a smart robot vacuum to home. Bob is very easy to put together but setup took me longer than it should have because bob only connects with 2.4ghz wireless signals and you have to pair using an existing device. Well all of my devices are 5ghz so it did take some research to find a workaround but I did. Bob is very good at cleaning up the house but he is little taller than I thought so doesn't fit under everything and has gotten stuck a few times under the couch. When BOB doesn't get stuck he does a great job cleaning and mopping (if you have then accessory bundle) but he isn't very smart when it comes to finding his way back to the base. Almost every time he runs I have to pick him up and bring him back to the charging base which is easy but not something I thought I would have to do. Included in the accessory bundle also was no go strip, a like 4 foot long cord basically that you lay on the floor where you dont want Bob to go. Unfortunately its not long enough and you only get one so if you have multiple areas you dont want him then you will have to have those all around your house. I trip over it all the time and then it does no good at keeping BOB out. Overall BOB does a good job cleaning but I have to do a lot of prep work before each use.

I had this vacuum for almost 2 weeks and I had to return it yesterday. It cleaned well when it worked, but it always managed to get stuck, get lost going back home and it seemed to lose Wi-fi connectivity a few times a week. I'd get home and there it was in the middle of the living room stuck, with the brush spinning. I have no rug, no stairs or hard obstacles for it to get stuck. My house has either laminate flooring or vinyl planks so it's pretty east to get around. I had a DeeBot for a little over a year and that was AMAZING. I just got tired of having to constantly troubleshoot the thing so I decided to return it. Like I said, when it works as it should it cleans well. It doesn't come with a control and the App is pretty much useless.

Quality of performance has clearly diminished in a short amount of time. I bought this 4 months ago and while things started out great I become less impressed by the day. Initially, it brought me unreasonable joy to watch the vacuum - we named him Carl - zip under my couch and back out. "Oh, did Carl just boop a wall and turn around? Precious. Did Carl vacuum up all he could and stop in the middle of the floor because his canister is full? Well, done, Carl." It was easy to get excited about the cool robot vacuum. I was so enchanted I didn't even care that it never connected to wifi and has never been able to map my house. When Carl runs, despite having no logical map or pattern, he does collect a good amount of pet hair and other small refuse. However, he's is really finicky about charging only when aligned very specifically on the charging prongs; as of late the vacuum never seems to have enough battery to even run through a room in my small home. Nowadays this is a waste of space on my floor, as he never charges adequately enough to actually function. Glad I picked this up as a deal of the day. Definitely not worth full price and arguably not worth the sale price either.

WE LOVE BOB! Yes, we call it Bob... But why does Bob have a female voice??? Actually it will not connect to wifi, but that's not really needed, Bob wanders around ok himself, cleaning up the floors. He does occasionally jam himself under edge of frig and that shuts him off. Maybe in future make those two buttons recessed so that can't happen. PS. He's been happily sweeping up pet hair for over a year, which is truly amazing.

This thing is horrible. It worked okay for maybe a day? Now it's louder than my non-robot vacuum when it runs. It's constantly slamming into walls and desperate to get up onto the shag carpet, where it gets stuck, EVEN THOUGH I have those bot-boundary magnetic strips set up (ugly), it will just slam itself into the strips until it can jump over it. The vacuum is huge and heavy to accommodate a giant camera that apparently does nothing. I have no idea how this vacuum learns a space or does anything. I also have to keep resetting the connection to wi-fi and my Google Home because!! I don't even remember!! It will just lose the connection any time something goes wrong. It's IMPOSSIBLE to reconnect to the dock manually if the robot dies while it's out and about. It's truly so hard and I have had to do it no less than 20 times in the last 3 weeks. Since BB only has a two week return window, I am stuck with this huge piece of junk, since I kept HOPING it would magically learn my apartment and start working.

This will not connect to the internet. will not return to base,runs in circles I returned it maybe it was defective

It won't connect to the wifi. And it won't clean my whole house floors. I'm very disappointed.

Did GREAT with Pet Hair, However after working with BObsweep and my internet provider for 4 days, gave up on trying to pair it with Wi-Fi. Do not know what the problem was. Will say that the pairing process is not simple. It is not as intuitive as it should be.

Bought this for my wife for Christmas. Charged it up and was ready to watch it go to work. Paired to the app and wifi briefly and then couldn't get it to pair again. Tried the manual mode and it kept stopping for no apparent reason. Very disappointed in this thing.