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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the DS-920DW Wireless Duplex Mobile Color Page Scanner's ease of use, excellent scan quality, and compact size. Many appreciate its wireless capabilities and the convenience of scanning to an SD card, along with the long battery life and duplex scanning feature. However, some users experienced challenges with the scanner's software and setup process, and a few noted compatibility issues, particularly with Mac systems. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 416 reviews
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Set up on Mac could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I was able to complete set up on my Mac book pro I love the scanner. I work out of motels around the country and need to scan everything and this scanner is perfectly fit for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good Quality...but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup but included software leaves you a bit short on functionality. Adobe works better. The download organizer software is difficult to configure. Doesn't like a cloud drive for data location.

    I would recommend this to a friend
  • Pros mentioned:
    Sd card, Size

    Rated 4 out of 5 stars

    GOOD TO START

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scan to SD a great feature, compact enough to carry with me, wireless connectivity provides seamless transfer to laptop and other devices. So far so good to start!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    May be small, but it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't need a big scanner, but something that was portable, allow us to scan not only documents, but pictures and such and this really fits the bill. Small, lightway, easy to use and a power house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great Portable Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner works well. I have no problems scanning to SD card. It’s very easy to use. Most options are accessible with just a button press. I have t used it directly connected to a computer. Transferring scans over WiFi is easy as well, but the app is a little lacking in the user interface. I would recommend this if you need a quick, easy to use scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    A great portable scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my knew brother scanner. The greatest feature though has to be that it scans both front and back sides simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    GREAT Scanner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price or the quality. Bought this scanner to just scan a big stack of receipts when I was cleaning out my office. Use my all-in-one for the major and big stuff. I now use my Brother scanner for all of it. Super fast and just works as advertised. I would recommend to everyone for office, home or school.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Awesome scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scanner to scan my pictures into files and save in folders in my pic folders. It works great and fast for that application. I'm happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Works good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner was easy to set up and use. The software leaves a little bit to be desired. It doesn't always recognize the numbers correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scanning with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many scanners over time but the ease and usefulness of this device make it a superior product.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Duplex Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this scanner to scan in all of the paperwork in a two-drawer file so we could save some space in our house. Great quality scanner with great quality resulting scans. The PaperPort software feels like an early '00's throwback, but there are other software options out there if you don't want to deal with it. The software works well enough, anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Investment for Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and use it almost everyday if not twice or more. I am a mobile notary it is easy to use and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Nice portable scanner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portability of the scanner. I often bring it to work to scan work documents for faxing. I like that I can put it in a little travel case and take it wherever I need to and it’s not overly big or heavy. It also scans all the documents I need it to perfectly with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality scans, very portable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can easily be carried in a briefcase or tote bag. Can be used connected to computer or on battery only. Will scan two sided in both .pdf and .jpg.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 3 out of 5 stars

    Document Scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this a low rating because of the charging / data port has broken on 3 of my scanners. I have bought several of these and they work great, they're portable, they scan double sided in 1 pass. They do not scan long receipts from stores past 11 inches. I ended up buying another brand for this reason. This scanner was purchased for scanning driver licenses for business purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scanner suits my needs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for portability, you can't go wrong with this smaller scanning device. Perfect for any vehicle with ac/dc conversion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good scanner for a senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good instructions and very easy to use. I can recommend the scanner to my best friends!

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Quick scanning with high resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner turned out to be better than I could hope for. It scan quickly and smoothly with easy loading of scans onto my computer

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Fantastic scanner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing to downsize, we decided to scan the boxes of pictures, letters, documents, etc. This full color - two sided scanner is wonderful. It will save to a computer via WiFi or to a memory card. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, its very easy to use and can keep scanning page after page without stopping.

    I would recommend this to a friend
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