Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10598 reviews
(10,598 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having an issue with my laptop, so I took it in to have the GEEK SQUAD do their thing. They required me to backup my data on an external drive....so I purchased one while at the store.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
All my files were recovered from my hard drive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hard drive died (blue screen) and Geek Squad was able to recover all my family photos and important documents. I removed the hard drive doesn't need to be in the PC for them to recover your files. I'm so relieved. Took about 36 hours. Highly recommended!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad did good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job, especially Debra at the Surprise store. The shopping agent did horribly, though. It took 20 days to shop my all in one from HP in California back to Best Buy in Arizona!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the geek squad transfer my data for my old computer to my new one. It was a 24hour turn around time which I thought was extremely fast. Upon pick up they reviewed my computer with me to make sue everything was correct and working properly.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Helpful Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I came to the Geek Squad in a panic and the technicians were able to put me at ease, guide me to the new products and complete the data transfer significantly quicker than expected. I was thrilled! Would highly recommend to friends and family!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Geek Squad backed up my data
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the Geek Squads ability to back up my data. I was not aware that was one of their many services they provide. So much more to look forward to with this membership.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
best investment i made in the new PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys knew just what they were doing. I got my entire hard drive backed up where available. I supplied the external drive and they backed the old data so i had it to reload on the new PC without a minutes delay. Everyone was professional and polite. a pleasure to work with.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data Transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got every detail of my data to the T when transferring from my old hard drive to my new hard drive.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great Data Backup and Transfer....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was great in diagnosing the issue I was having with my computer. They were able to recover all of my data and transferred it all over to my new Solid State Drive and my Backup Drive for me. The cost was well worth my peace of mind.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Agent set up my new computer and transferred files
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent transferred all my files from my old computer to my new computer; also installed a couple of my programs for me; worked very well.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Outstanding Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace a crashed hard drive and Geek Squad did the work for me. They were unable to get anything from the crashed hard drive but by using my back-up and my history on file they were able to restore my computer to life.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new PC and thought I could do the data transfer from old PC. Had some problems and took to Geek Squad. They were friendly and took care of work quickly. I will have the Geek Squad do the data transfer on my next PC.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad provided excellent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad are friendly, patient and courteous. they explain the process of data transfer to my new ENVY HP Laptop. they delivered it done on time.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Transferred data from previous phone to current ph
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a complete success!!! I have all of the Apps that was downloaded to my previous phone. I have all of my photos as well!
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Needed this Done for New MacBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new MacBook Pro and needed to transfer files/data from my old one. It was much easier and comforting to have Geek Squad do this for me at the time they were setting up my new Laptop. I knew it would be done correctly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Two drives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been nice to have ported my data onto my large D drive rather than into the little SSD C drive. But no problem for me to transfer. Everyone was very helpful.
I would recommend this to a friend Rated 5 out of 5 stars
data recovered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quick service everything recovered Very helpful explaining everything price reasonable
No, I would not recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We took in an old computer to get a copy made of the hard-drive, primarily to save pictures. It took 2 days but we weren't in a hurry. Everything was performed as expected..
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad rocks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent understood my needs and took care of in a timely manner.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data retrieved successfully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent timely service with frequent update communication as it was done.
I would recommend this to a friend
