Customer Ratings & Reviews

geek squad transferred files from old computer to new computer

Would not pay $100 for this, but the service was quick and everything was transferred exactly as it was on my old laptop. I received this for free with the purchase of my new laptop and could do the transfer on my own if it wasn't provided. A good service, but I think $50 is a more appropriate price.

Very knowledgeable and very patient. As a senior citizen I am not familiar with all the new computers and applications. The Geek Squad transferred everything I required from my old computer. The work was done in a very timely manner. When I went to pick the new computer up at the store they were very courteous, patient and answered all my questions.

My laptop motherboard went out and im glad the geek squad was able to help me and recover my information. They backed it up on a drive so i was able to have all my documents. i left my laptop and a few days later went back to pick it up easy!

I spilled coffee into my laptop, rendering it useless. I was using Norton backup services. However, Norton backup only had about 20% of what was on my computer!! I called Geek Squad and they said I had probably ruined the motherboard, but they might be able to extract all the data from the disc. Sure enough - they did!!!! Saved me from a disaster.

all went well. back up from old computer that was out of date to new computer.

I am accustomed to data transfer for an iPhone. Everything on the old phone comes over to the new phone. In the case of data transfer to our new laptop, saved files came over, but I had to reload programs. I had to get creative in the case of some free programs on the Internet whose exact name I could not recall. I wish I had known that in advance.

Data transfer and installation of new data was d9ne in a prompt way. The trchnicians were professional, helpful, friendly and answered all questions. Very much appreciated.

My 10 year old PC died. Like most, I didn’t back it up and was concerned I had lost home finance information and lots of family pics. The local Geek Squad worked their magic.

Was taken within a min of my time. Initially we thought the problem was my hard drive so they were going to put in a new one.Unfortunately it was my mother board and I needed a new computer. I did get a refund for they hard drive. They were able to save my data.. No charge under my plan.

Great overall of taking care of my computer needs and customer service.

The data transfer was recommended to me when I expressed my concern about losing the data from my old computer after purchasing a new computer. I had two older computers, and the data was transferred from one to my new computer and I purchased a flash drive and the data from the other computer was transferred onto the flash drive.

My hard drive crashed so I took my computer to Best Buy Geek Squad. It took a couple of days because they had several customers in line before me, but it was worth the wait. Geek Squad managed to save all of my files and installed them on my new hard drive. I'm glad I have Geek Squad protection for all of my new electronics.

The team was extremely helpful backing up my files with no problem! Quick and efficient.

The agents created a backup for me in case there are other issues.

I took 2 laptops to Geek Squad to have the info from my old Laptop (Windows 7) onto my new Laptop (Windows 10) The transfer by the Geek Squad was quick and they took the time to help me set up certain changes from Windows 7 to 10 & help explain how to update my files and set up icons, favorites, etc. GEEK SQUAD IS A GREAT HELP !!!

Documents were installed however they installed Edge and I woukd gave preferred chrome as I was familiar with that previously. Also was told that if price went down in 60 I would get a credit to my credit card, when it did go down I was only able to get a store gift card which I still have not received in 3 weeks. Also, the price is reduced even more in the furst 60 days of my purchase but they wiil not match it.

Computer was hacked, brought in for "clean-up". It had also been running very slow prior to being hacked, tech recommended upgrading hard drive. Service was completed within quoted time. It's running much faster since I have it back.

I couldn't get an appointment by phone.. I came into the store and the man behind the Geek Squad counter helped me immediately. Without an appointment. He was very helpful

99% of what I had on My old computer made it to the new one, especially all My personal files & folders. Had to re-install my printer though. Not a big deal. For those who don't know what their doing, let the Pros handle it.