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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 135 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 135 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and easy to use. Easy and quick setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only one USB port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one USB port - very annoying. I cannot have mouse and printer plugged in at the same time (optical mouse still needs the port for the adapter).

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,
      Thank you for taking the time to leave us your review. We are sorry to hear that the Dell Inspiron 3420 14 Touch Laptop did not meet your expectations due to the limited USB ports. We will share your feedback to our quality team so that improvements can be made to our current and future products and services.
      Please take a moment to call or chat with a Dell Support Representative at your earliest convenience so that they can help you with the best solutions to resolve this issue.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Fantastic for internet surfing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse buy but I'm glad I did. Quick set up. Mainly purchased to get a taste of windows 11 before upgrading my desktop. Plus the old laptop is getting on in age. I did not know that Snapdragon processors were a thing outside of cell phones. It responds quickly and has a great screen. I've been very pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST SHIPPING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST SHIPPIPNG, HACENT USED THE LAPTOP YET, BUT THE SPECIFICATIONS MEET MY NEEDS FOR THE PRICE, PLUS 12 MONTH FINANCING IS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to laptop for my associates at work. Never have any issues with Dell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wayme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfect size for my needs! Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I was looking for a faster laptop.Very fast speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bang for your buck! No complaints so far all is well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, lightweight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up from our old Dell. Choose this one when our first choice turned out not to be available. We were pleasantly surprised. Would recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem that i have is thst you have to psy for Microsoft word or you are not able to use any of the products (Microsoft word, excel ect.) I think some of these products should come when you buy the laptop. Other thsn thst i think it a good laptop for the price i got it at.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 3 out of 5 stars

    Needs more ports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would have more usb ports and a hdmi port. The speed could be better also.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Kspoolplayer,

      Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with the amount of ports on your device and that you are experiencing slow performance issues with your Inspiron 3420 touch laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.

      Here are the steps to help you with slow performance issues:
      1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
      2. Restart the computer
      3. Run a hardware diagnostic test
      4. Scan your computer for malware
      5. Restore the computer using Windows System Restore
      6. Restore the computer to factory default settings

      You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
      If you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Very Responsive - Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son, and he says that he really likes it a lot. He is the one that suggested given this computer a five-star rating. He doesn’t use the touchscreen functionality; however, he has enjoyed the responsiveness, and the ease of use of this particular laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery life and camera quality for work and school

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price for what the student needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and quality of Laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a very good purchase. great laptop! i love it ◡̈

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Runs great and easy to use. I bought it for my mom and I couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick fast moving laptop. I like using this laptop a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed, color clear and light weight. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent customer service and I will be going back to buy more electronics devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my wife’s need to link with her sewing computer. Good purchase.

    I would recommend this to a friend