Customer Ratings & Reviews

This is a great computer. It is one of the few affordable 32gb RAM models I could find. It is fast. It doesn't come with much bloatware. It overall is a good computer and I am glad I bought it. Pros: great processor, 32GB of RAM that runs very fast as it is integrated, and overall does what it is supposed to. It is also thin and pretty light. Cons: as other reviews note, the screen is a little dark, but not unreasonably so. My biggest complaint is that the speakers don't sound very good. They lack any sort of full sound. I didn't expect thumping bass from laptop speakers, but these lack a lot of frequencies. The best way to describe it is that they sound like a phone. Plus I think the speakers are pointing down toward my lap or desk, which doesn't help.

I’ve been using the Dell Plus 16” for a few days now and I’m really impressed. The 2K touchscreen looks amazing—super sharp and great for both work and movies. Performance with the Ryzen AI 7 and 32GB RAM is excellent, I can run multiple programs without any lag. The 1TB SSD makes startup super fast and has plenty of room for everything I need. On top of that, the Ice color design looks sleek and modern. So far, it’s been a great purchase

Awesome laptop with plenty of speed and storage. Looks great also.

Great laptop for the price. Great size and fast speed compared to other laptops

I like the product, light in weight and gives a very premium feel. First thing I watched after buying this was watching stranger things in it and I had the best experience. It's also perfect multitasking wise, can do so many things at once without being hung or getting slow. Keyboard, screen touchpad everything is good :)

For the price and hardware, this is one of the best options. Nice keyboard, big screen, lots of storage and lots of RAM.

The dpeed is fast, the display is nice. So far I love it.

Got to admit, I'm impressed. For a variety of reasons, I have recently had some experience with Windows 11 PC's. I've had two different ones at work, the most recent a much more powerful one due to the nature of my work. I had to set up a new laptop for someone, and I have another one that came with Windows 11 on it (replaced with Linux). Given all of that experience, I can finally say that this Dell 16 Plus laptop is the first one I have used where the computer actually does not feel sluggish running Windows. For this review, I am going to focus mainly on the hardware, as that is what you are receiving when you purchase it. Most users will likely continue on Windows, but as there is a market for Linux users and few Linux-based PC's to choose from (especially in the U.S.). Many others may also decide to dual-boot since getting away from Windows is difficult for gamers, proprietary software users, and legacy software users. Regardless, you are purchasing the hardware and may opt to change the software running on it. BASIC SPECS - AMD Ryzen AI 7 350 processor - Integrated Radeon 860 M video - 32 GB memory - not upgradeable - 1 TB disk space - upgradeable using QLC PCIE NVME 2230 SSD (CLASS 25) according to the Dell website This is a beefy computer. Whether or not you use, or want to use, AI technologies, the processing power necessary to run them also gives the computer the power to handle more demanding tasks. This is the first Windows 11 computer I have used that has felt "snappy". The 32 GB of memory helps as well, especially when your browser has 11 tabs open and you can't find the one running Spotify so you can quickly skip that song you can't stand! If you tend to run 4-5 applications at a time, you will definitely notice a difference if you are coming 8 GB or less, but even from 16 GB that is common, but should be minimal in today's computers. There is also enough storage to keep your documents on your local drive for when you are not online, a rare treat today. OTHER BASIC FEATURES - Dell - generally a good quality brand, and this one is no exception - Full 10-key number pad with (and I say this with GREAT emphasis) a PROPERLY designed layout! - A calculator button (HALLELUJAH they're finally putting a calculator button on a laptop keyboard!) - Backlit keyboard with 2 levels of brightness, or off - Touchscreen with thin bezels (although I've seen thinner but they're not bad) - Fingerprint reader - Large touchpad - Full-size HDMI port - Large 16" display (1920 x 1200 resolution) In case you couldn't tell, I have a background in Accounting and now work in Analytics. Laptops over the past few years have driven me nuts as manufacturers have been rearranging the keys on the number pad to remove a column of keys. If you can use 10-key typing, you KNOW what I mean. This laptop has a normal layout for the number pad, and includes a button above the Num Lock key to launch the calculator app (this works in Linux as well although you may have to configure it). Too bad I changed careers just in time for them to make an accountant-friendly laptop. *NOTE* The Num Lock key does NOT have an LED light to indicate its status. This is a MAJOR oversight on Dell's part and is a huge annoyance. CAPS Lock does have the indicator light. Someone in quality control was on break when this passed through. The Function Lock (located on the ESC key) is also missing an indicator light. The keyboard backlighting is sufficient and even (all keys lit equally), there's a fingerprint reader built into the power button, and the large touchpad has all the familiar gestures for easy navigation, and you can reverse the scrolling direction if you, like myself, hate the "natural" scrolling that they all keep defaulting to. OTHER THOUGHTS For a 16-inch laptop, the weight of this device is quite reasonable at 4 lbs, 4.7 oz. The chassis is metal on the top (screen) and plastic on the base, and all feel high quality. The plastic casing, however, is slightly rough in texture. By this, I mean that when I first opened up the laptop, I thought that dust or dirt was in the box and even wiped it with a damp cloth. That annoys me because I hate feeling like my laptop is dirty. I have another new laptop from a competing manufacturer and the plastic is so smooth to the touch. Not this device. I'm sure many won't be bothered by that the way I am, but worth pointing out. The keyboard is rather quiet, although the keys are clicky (not a soft touch), but they are low travel with just a little resistance. I am typing this review on the keyboard and find the keys responsive without being overly sensitive. The Print Screen (Prt Sc), Home, End, and Insert keys are, in that order, occupy F10, F11, F12 and one more before the Delete key, in case you are a regular user of those. The Dell Optimizer Console (on the Taskbar initially) allows you to control the thermal management. The default is optimized and I did find the fan ran most of the time while in use. It's a steady fan sound, so if you are sensitive to this, know that it's more like white noise and not a constant throttling up and down with changing volume. It can get rather loud if you are pushing the processor though, but it is noticeable even when running lightly. Ports include a full-size HDMI, a USB-C for charging, along with another USB-C, all on one side, and a USB-A and headphone jack on the other. I would like to have seen an additional USB-A on it as that is still a common standard, especially for wireless receivers. An SD card slot would be nice in place of another USB-A port and might diminish the need for the second one. The screen is HDR and is crisp and clear and makes everything from reading text to photo editing very easy to do. Battery life is average but doesn't drain too much in standby - it's better in Linux (I'm using Manjaro KDE), but with 1-1.5 hours of use per day and sleep mode, I was able to go about 4 days without charging (and about half and half between the two operating systems). Overall, this is a very good computer for the money. It's "up to the task" of what even power users may need it for. With a full-size keyboard and large screen, it's comfortable to use without needing to default to a regular monitor/keyboard/mouse setup. It's thin and relatively light for its size, and has a nice long power cord for when the battery just isn't going to make it. It does have a couple of design flaws (gritty plastic and lack of indicator lights) which can impede functionality (the missing Num Lock light is a huge annoyance for me). Ports are a little lacking in my opinion. I would definitely recommend this computer to just about anyone who can budget for the higher cost.

I love this laptop Apple has always let me down and now I’m never going back!!

It was the best option price vs quality, the computer is perfect for me. The 64 gb +1T were the best characteristics that fits my needs. Also the attention and attitude from the guy that helped me chose it, was kind and accurate.

-=> Outside <=- One good thing about Dell laptops is that they are consistent. They generally don't present any surprises in their design. They are, dare I say, boring. But that is not a bad thing. The design is very plain and neutral, which I find to be a good thing. I don’t like the design elements that are “edgy” and “gamer.” The looks of this laptop are plain, but very functional. It measures at under 0.8 inches thick, making it perfect for travel. Note that this is a laptop only; the hinge does not go past 180 degrees to form a tablet mode. The packaging is also minimal but functional, and seems to be almost completely recyclable. I would much rather my money go towards specifications and build quality, instead of fancy packaging and useless RGB lights It features minimal but functional ports. The left has two USB-C, both of which feature video out as well as charging. They had no problems driving a 3440 x 1440 display at 120 Hz. There is also a full-sized HDMI output on the left side. While Dell claims it only supports 1920x1080 @ 60Hz, I had no problems driving 3440 x 1440 @ 100 Hz, so it delivers more than it promises. The right side simply features a USB-A jack and an audio jack. Yes, only one single USB-A is included. Somewhat unfortunate, but understandable. More unforgivable is the complete lack of any sort of SD card reader at all. There is plenty of room for a card reader, and its lack is puzzling. Of less concern, but still notable is the lack of a slot for a cable lock. Dell has switched to the “Noble” style cable locks for their higher-end gear, but consumer-level gear still could use this. People working in a public coffee shop could still use a way to attach a cable to their laptop to keep it from “walking off” if they have to use the toilet. Dell, if you are reading this, please include cable lock attachments on all future laptops. The bottom features air intakes, and the speaker outputs. The air is sucked in from the bottom and exhausts on the rear. The speakers work, but are not particularly loud or balanced. The sound is somewhat tinny, with absolutely no bass at all. Still, this is expected for a machine of this price and size. The speakers are not ideal, but they will be adequate for many use cases. The top of the monitor also features a rather pleasing camera, with a physical privacy shutter. The picture quality is certainly more than adequate for online meetings, and was sharp and clear. -=> Opening Up <=- Opening up the laptop yields a nicely-sized display, a keyboard with a numeric keypad on the right, and a very sizable touch pad. If you have used a Dell laptop keyboard recently, then you know what to expect. The key touch is decent, but not outstanding. No mechanical key switches here, as the laptop has a price point to meet. But the keyboard is of good quality and usable once you get used to it. So, no surprises at all here. The power button also features a fingerprint reader, which is a nice touch for easily getting into Windows. The display is 1920 x 1200. Although not OLED, it is a very good LCD display. HDR seems to be available for video, but not for gaming. But this is not marketed as a gaming machine, and I have never found HDR to add that much to gaming either. The display is capped at 60 Hz, but for a productivity machine, this is plenty. The touchpad is quite large, and it feels very usable. However, I am much more of a “mouse” guy and will always be using this with a mouse. -=> Performance <=- This computer features the latest Ryzen 7 processor. Part of designing a laptop is balancing power usage. More power gives more performance, but at the cost of shorter battery life, and a thicker machine with more fans, fins, and heat pipes. Dell went for minimal power usage. When running at 100% CPU usage, this laptop only drew 28 watts from a USB power supply. This means that some performance is left on the table, but the result is a laptop that is well under an inch thick, and has an all-day battery. But even limited to 28W, the performance is still impressive. It got a multicore Cinebench 2004 score of 595. While an Apple M1 Max chip does get 32% more performance in this benchmark, you are looking at two to three times the price for a Mac laptop with this much RAM and hard drive space. I have attached pictures of some benchmarks that I ran. Note that McAfee anti-virus came preinstalled, which will slow down performance a bit. But that is how it shipped, so that is how I tested it. This computer also has the ability to do some light gaming. It is not a powerhouse, but even some previous AAA titles can be run if you turn the settings down to medium or low. Definitely not bad for a machine this size and price. Running the CyberPunk benchmark at 1920x1200 medium settings gives 28.2 FPS. The Shadow of the TombRaider benchmark at 1900x1200 medium settings gave 34 FPS. The processor promises “AI” performance, but that is a bit difficult to test at this particular time. Most applications won’t make use of the NPU included in the processor. The NPU was used to good effectiveness in blurring the background while using the camera (once the appropriate settings were changed in the system settings). I also tried software such as LMStudio and Ollama, and neither one actually seemed to take advantage of the NPU at all. But these applications can use the GPU, and since the GPU shares RAM with the CPU, it has access to more memory than many graphics cards. I was able to get models running that took almost 18G GB. It ran rather slowly at around one token per second, but it did run. I also performed a “YouTube” test where I played a video continuously for several hours while the screen was on medium brightness. I estimate that the realistic battery life under light usage will be in the neighborhood of eight to ten hours. Of course, harder tasks and a brighter screen will shorten this time, but I found it to be very impressive. -=> Inside <=- This computer was somewhat difficult to get into. There are several screws on the bottom that are easily removed. However, the back is also held on by plastic clips that simply did not want to let go. But after prying the back off, it is clear that the memory cannot be replaced or upgraded. Still, with 32 GB of memory (running at 7.2 GT/s), most people will not need more memory than this. 16 GB is adequate these days, and having double that is downright spacious. The battery is easily replaceable should the need arise. The only other parts that are easily replaceable are the WiFi card and the SSD. It comes with a 1TB M.2 SSD, which should be enough for most people. For my own needs, however, 1 TB of storage is a bit limiting, so I easily installed a 2TB model. The drive that is included is a 2230 size, and it comes attached with an extender to allow it to fit in the 2280 socket. So this machine can use a 2280 or a 2230 should you feel the need to replace the storage. While the WiFi card is technically replaceable, the card offers excellent performance, so a replacement is not likely to be needed. I achieved speeds in the neighborhood of 1.5 Gb/s, which should be fast enough for nearly anybody. -=> Conclusion <=- Overall, this is an extremely capable machine for most people, with good performance and construction.

I’ve been using this laptop for a few weeks, and I’m really happy with it. It’s fast, light, and perfect for school and work. The screen is clear, and the battery lasts a good amount of time. The design looks modern and professional. I gave it 4 stars because the fan can get a little noisy sometimes, but overall it’s a great value for the price.

It’s a very great deal as with this specifications and at this low price but just battery life is little beat bad

So far it's been great. Had one random time where the Internet connection just flat out stopped working, but maybe that was just due to a system or software update. Has not happened again. Fingers crossed.

This is a 10 out of 10 Sleep finish the Intel is great I highly recommend this computer

Very nice laptop. It is exactly what I wanted but nicer than I expected.

I love this laptop very user-friendly.it has sleek design, got all that I need.

Laptop is amazing and it’s my first one and haven’t had any issues with it! No complaints!

This laptop is in a good price range for its specs.

Perfect for going back to school! Works quickly and efficiently