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Dyson - AM09 Fan + Heater - White/Silver-Front_Standard

Dyson - AM09 Fan + Heater - White/Silver

Model: 61874-01SKU: 2852021

Customer rating

Rating 4.5 out of 5 stars with 825 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 60 Reviews mentioning:
price
  • Rating: 3 out of 5 stars

    OK unit ... not worth the price

    Posted
    BCBB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    OK unit ... not worth the price ... I personally think it worth about $200.00

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, its Tameka with Dyson. We are glad you are enjoying our technology that we would like to learn more about your experience. Please feel free to tell us about via email at askdysonUS@dyson.com Dyson-EN_US

  • Rating: 4 out of 5 stars

    Expensive conveniene

    Posted
    FHai
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    High price is my only con. Works very well at both heating and cooling a small to medium room, remote is extremely convenient, looks fantastic, safe around children (no blades, shuts off when tipped over), and Dyson has great customer service in my 4+ years of their product ownership.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pricey, but quality product with good safety featu

    Posted
    Lope
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lived up to expectations. Useful features and safety profile although not inexpensive.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well; pricey

    Posted
    deuce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This heater/fan works as advertised. not sure it's worth the expense though,

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Overpriced for the performance

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this to help cool down my living room. I felt that this fan performance is better geared to cool down a small office. Ultimately, I find it to be overpriced, and returned it.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello Jason,

      Thank you for providing this review. Sorry to hear the AM09 did not meet your needs and may have been returned. Although the AM09 is designed to handle any size room, you may benefit from a larger machine that offers more airflow. As it appears cooling is your main focus, our AM07 tower fan may be a better compliment to your environment. It features a taller form factor and a larger loop to allow for more cooling air to circulate for the desired cooling effect.

      We'd always like to hear more about your experience. Feel free to send your contact information to AskDysonUS@Dyson.com and we're keen to discuss further.

      Best wishes,
      Dan
      Dyson Customer Service Dyson-EN_US

  • Rating: 4 out of 5 stars

    Safe and efficient but pricey and flimsy

    Posted
    jashsu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's a pretty safe and efficient heater. The PTC heating element tapers off power consumption as it gets closer to the target temperature. The entire outer shell is cool to the touch. Downside is its a bit pricey for what it is and the construction feels flimsy, particularly in the base.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    it was okay

    Posted
    samnjett
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Its too small for the money, especially for just a personal fan.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. I am happy to inform you that the Dyson AM09's airflow should exceed three times its width. Therefore, while small, it is also powerful. We would value the opportunity to assist if you are not getting the proper air flow. Please contact us at askdysonUS@dyson.com and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rating: 1 out of 5 stars

    Poor Quailty

    Posted
    Taffer

    Like always, Dyson disappointed me, over priced, over hyped, low quality product and poor customer service.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there. Thank you for taking the time to provide a review on the Dyson AM09. I am sorry to hear that you are not satisfied with your machine. We are committed to absolute customer satisfaction and want to ensure your machine is working as intended. Please contact us at askdysonUS@dyson.com with your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rating: 1 out of 5 stars

    Dyson is garbage

    Posted
    johnny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Like all Dyson products, and over hyped and overpriced piece of garbage.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Johnny. Thank you for taking the time to provide a review on the Dyson AM09. We would value the opportunity to assist with your AM09 and want to ensure it is working as intended. Please contact us at askdysonUS@dyson.com with your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rating: 4 out of 5 stars

    DYSON FAN

    Posted
    Earl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This thing works great, it's a bit pricey but it's a dyson, expect to pay for it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This is a joke

    Posted
    cowboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's no difference to an ordinary fan except for the expensive name.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi, this is Aimee with Dyson. I am sorry to hear of your experience with the AM09. The AM09 possesses Dyson’s latest development, Jet Focus technology. This new technology gives the ability to switch between fast whole room heating or long reach personal heating. So as well as being a fast fan heater to heat the room evenly, you can now choose focused mode for long-range powerful airflow or diffused mode to gently mix the surrounding air.The new Dyson Hot + Cool fan heater has re-engineered airflow paths for reduced air turbulence, making it 75% quieter than its predecessor. It also has a new sleep timer feature, making it perfect for night time use. This can be set between 15 minutes and 9 hours. We would like to know more of your experience, and ensure the unit is functioning as intended. Please email us at AskDysonUS@Dyson.com, including a detailed description of your experience, as well as, your contact information. We look forward to hearing from you. Best Wishes, Aimee Dyson-EN_US

  • Rating: 4 out of 5 stars

    Great produce, but pricey.

    Posted
    smatsush
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's very useful, but very expensive. If you have the money to spend, definitely recommend it. The best part about it, is that it's safe and quiet. Perfect for kids and pets.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OK product

    Posted
    wolf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    its an ok product a bit pricey for the product maybe only 200 for it

    I would recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Wolf, this is Joe with Dyson. Thank you for your review of the AM09. We are happy to hear that you are enjoying the machine. AM09 possesses Dyson’s latest development, Jet Focus technology. This new technology gives the ability to switch between fast whole room, or long reach personal heating and cooling. The new Dyson Hot+Cool has re-engineered airflow paths for reduced air turbulence, making it quieter than its predecessor. It also has a new sleep timer feature, making it perfect for night time use. This can be set between 15 minutes and 9 hours.

      Please feel free to contact us directly for assistance at askdysonUS@dyson.com . We are keen to provide support.

      Best wishes,

      Joe Dyson-EN_US

  • Rating: 3 out of 5 stars

    Average re: Meets Expectation

    Posted
    Polish123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The reason I purchased the "more expensive unit" was to have a cooler air flow system. I wasn't expecting it to be similar to an air conditioner, however, I found no meaningful difference to a regular fan. Therefore, it didn't meet my expectation ~ sorry! I wouldn't recommend one spend the additional money.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there. Thank you for your feedback. We greatly appreciate your support. The AM09 possesses our latest development, Jet Focus technology. This new technology gives the ability to switch between fast whole room heating or long reach personal heating. So as well as being a fast fan heater to heat the room evenly, you can now choose focused mode for long-range powerful airflow or diffused mode to gently mix the surrounding air. The new Hot + Cool fan heater has re-engineered airflow paths for reduced air turbulence, making it 75% quieter than its predecessor. It also has a new sleep timer feature, making it perfect for night time use. This can be set between 15 minutes and 9 hours. In cooling mode, the Dyson Hot + Cool fan heater is a powerful fan. It is not an air conditioner. AM09 can be used in conjunction with an air conditioner to circulate cold air further and faster ­ saving you money and energy. i hope the information provided was helpful. If we can be of further assistance, please feel free to contact us at: askdysonus@dyson.com. We are happy to provide additional support. Best wishes, Christina. Dyson-EN_US

  • Rating: 3 out of 5 stars

    Just a heater/fan with a unique appearance.

    Posted
    Sunshine

    This product is extremely overpriced. It doesn't work any better or do anything different than less expensive heaters/fans. It DOES get hot on the top where the heat blows out. It works well, but is not silent. It sounds like the average fan. I own several different types of electric heaters that are far less expensive than this one and they work just as well or better. You're Paying For The Name And Unique Style If You Buy This Product. It was a gift to me, but I never would have spent that much money on it. The average $50-$100 electronic heater/fan looks different, but has all of the same features. The remote is a unnecessary extra for all heater/fans if you set the thermostat to the correct temperature. It is a good product that works well, but it's not worth the price considering the similar products available for much, much less.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    expensive

    Posted
    edso
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    did not put out enough heat for my northeast region. much better options for just a fraction of the price.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello there, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson AM09 Fan + Heater.  While we never expect any issues to occur with your fan, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Uberjim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is expensive, but you are buying aesthetics and technology. It works great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Fan and Heater

    Posted
    Hank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Dayson fan and heater, It's really powerful! And of course very expensive.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very Cool

    Posted
    Williams8282
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    But not worth the money. Definitely paying for the cool factor more then the functionality.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, this is Carissa with Dyson. We are sorry to hear you are not completely satisfied with our AM09 and we value your continued support. Our AM09 is equipped with a 2 year warranty, when purchased new and from an authorized Dyson retailer. In addition to a team of experts to ensure it performs as designed. We would like to learn more of your experience, please feel free to contact us at askdysonus@dyson.com. Best wishes, Carissa Dyson Customer Support Dyson-EN_US

  • Rating: 4 out of 5 stars

    Great fan and heater

    Posted
    Arch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This Dyson product is quiet and makes a good fan and space heater. It is a bit expensive, but if the price does not bother you, it is a good fan/heater.

    I would recommend this to a friend