Customer Ratings & Reviews

“I’ve been using the Elgato 4K external capture card for a few weeks now, and it’s absolutely fantastic. The 4K resolution is crystal clear, and the latency is really low. It was super easy to set up—everything worked right out of the box. If you’re looking to stream or capture in 4K, this is definitely the device to get.”

We’ve built our entire TikTok Live setup around the Elgato 4K X, and let me tell you — this capture card is an absolute beast. We run a PS5 Pro through it into a high-performance sleeper laptop build, and the 4K X keeps up with everything we throw at it. Streaming live gameplay at 1080p60 through TikTok Live Studio? Flawless. Zero lag, zero stutter. Just silky-smooth video, even during intense action scenes. It handles HDR passthrough beautifully, and VRR support keeps our gaming buttery smooth on our LG C3 OLED. Setup was fast. Literally plug-and-play. It integrated with our Elgato Cam Link, OBS, and TikTok Studio with no hiccups. It even looks good on the desk — small, sleek, and pro-level. This thing has become the heartbeat of our content. Whether we’re streaming The Last of Us, Wanderer VR, or showcasing PC mods, the Elgato 4K X never lets us down. It makes our content look polished and pro — even when we’re streaming from a couch with snacks everywhere. If you’re a TikTok creator or livestreamer looking to level up, this is the card you want. Period. Elgato nailed it. We wouldn’t change a thing. — Finn & Dom CTRL+ALT+DOM Livestreams

After using the Elgato 4K X for the last few months, I can confidently say it’s not just an upgrade; it’s a complete game-changer. If you're serious about streaming or creating high-fidelity content from modern consoles like the PS5 or Xbox Series X, this is the capture card you've been waiting for. The Holy Grail: 4K144 HDR10 Passthrough The headline feature is, of course, the 4K resolution at a 144Hz refresh rate with HDR10. And let me tell you, it delivers. For years, I had to choose between playing my games in their full, beautiful, high-frame-rate glory or capturing them. With the 4K X, that compromise is gone. I can play God of War Ragnarök or Halo Infinite on my gaming monitor in stunning 4K HDR at 120Hz, experiencing every smooth frame and vibrant color exactly as the developers intended. Meanwhile, the card is seamlessly capturing a flawless, high-bitrate 4K60 HDR feed to my streaming PC. The peace of mind knowing my personal gameplay isn't being downgraded is worth the price alone. Flawless Performance and Ease of Use Setting up the 4K X was a breeze. It’s a simple USB-C connection to my PC (no internal PCIe slot required!), and it was recognized instantly in OBS Studio and the Elgato 4K Capture Utility software. The plug-and-play reliability has been rock solid. I’ve done multiple 6+ hour streaming sessions without a single dropped frame, disconnect, or software hiccup. The metal housing feels incredibly premium and it stays surprisingly cool to the touch even during long, intense sessions. It’s clear Elgato built this with durability and professional use in mind. Who Is This For? · PS5/Xbox Series X|S Power Users: This is the only card on the market that lets you fully utilize your console's 4K120Hz/HDR capabilities for yourself while capturing. · High-End Streamers: If you want your stream quality to be a cut above the rest, capturing in native 4K60 HDR gives you an incredible source to work with, even if you downscale to 1080p for the broadcast. The detail is unmatched. · Content Creators: The quality of the footage right out of the card is phenomenal, making it perfect for creating crisp, beautiful YouTube videos. Final Verdict The Elgato 4K X is a premium product with a premium price tag, but it is worth every single penny for the specific audience it targets. It eliminates the last major compromise for console streamers and delivers a level of performance and quality that feels genuinely future-proof. If you need the absolute best external capture card money can buy, your search ends here. It’s an impeccable piece of technology that has fundamentally improved my streaming workflow and enjoyment. 10/10.

If you are a streamer or content creator, this is a must. Connection setup is easy, and the software is just as simple. Follow the steps and ensure you get 4k or 1440 with 120 FPS to maximize your gameplay as you record. If you stream it is the same process. There are other makers of capture cards, but Elgato is king

The quality of my content is pretty amazing and the setup is pretty easy

Device works great. The set up was super easy! I suggest you get some high end hdmi cables to get the 4k.

I have used this for a couple weeks and it’s solid. It makes recording gameplay easier. A couple quirks but that’s mostly due to how many different settings you have to set between OBS and PC settings and all that. If you’re looking to record gameplay. This is a very good device to use.

Item worked great after searching for why the product was stating it was open in another program. Had to unplug and reboot PC to fix the issue. Additional issue is Elgato's own 4k software has a worse delay than using a 3rd party application like OBS. It was problematic when playing some games since I do not own more than one monitor currently and it would be difficult switching the input back and forth on a single monitor setup.

This is a nice little power-house of a capture card, and my first. It’s largely straightforward, but in my case, also presented a learning curve. Now that I spent a bit of time reading up on best software and tuning settings for my setup, it works well. The 4K X hardware itself is quite nice and comes with a great 8k HDMI cable, and quality USB cable -both in a woven style. I captured on a PS5 using a MacBook Pro and while there is a provided infographic on the inside of the box to indicate how to plug in the various cables, the lack of Quickstart guide and only a website reference for software download didn’t fully get me prepared for capturing video out-of-the-box. I did, however, have to find and read the FAQ for recording on PS5 to discover that HDCP setting on the console had to be turned off in order to connect and see any image. - I’m new to this, so these necessary steps could have been made more obvious. Elgato promotes using their 4k Capture Utility software on their website, but at the time of review, that wasn’t offered for Mac. I instead first used Quicktime, which really was easy to set up, but it my version didn’t allow for highest resolutions. Eventually I read up on other alternatives and discovered the more widely used OBS Studio (also downloadable from Elgato’s site) - This also posed a challenge, as for a while I wasn’t getting a signal from the 4K X. After some research, re-downloading and reinstalling, I discovered that I likely had a bad set of hidden library files. Sure enough, after deleting those and trying again, I was presented again with a list of permissions that OBS seemed to need in order to get things running. And while I also strangely didn’t hear any audio while recording, despite toggling that setting, it all came through well in the outputted video. This was the ticket, I’m fairly tech-savvy and once I got in, things largely just work now. Video capture is quite good and with plenty of control. There's little to no latency between what is actively being played and what is previewed during recordings on your computer. For such a small device, achieving such high frame rates and HDR10 recording is no small feat. I should note that I also attempted recordings on a Windows gaming laptop as well, but something was very off with the capture and audio every time. Given the large number of other people reporting no issue, I assume it must be our setup. 4k Capture Utility seemed partly to blame in that it defaulted to audio processing, which I needed to turn off at an OS level-application level. Overall, this card is a great offering for those looking to capture great content. Getting up and running as a newcomer had a variety of rough moments for me that could have been better directed by Elgato, but beyond that, it became straightforward. It's a very well designed capture device, with many people rightly praising its top-tier capabilities.

The beat capture card I have had in a long time! This 4k capture card deliver amazing quality and delivers what it promises. I have 2 different recording stations and might considering buying another one because its just that essential and works amazing. Also has audio jacks if you want to jack in woth headphones. Works perfect with OBS and Streamlabs but surprisingly not so well with the El Gato Capture Software. No issues with plug and play on OBS or Streamlabs. You will need to edit your streamlabs settings to output 4k resolution and other various details. Dive deep and you will have a great recording process in no time with this device.

The Elgato 4K capture card is truly top-of-the-line—flawless performance, crystal-clear quality, and zero hassle. Best Buy made the purchase even better with their reliable service and unbeatable selection of digital equipment. Highly recommend both the product and the store!

Works perfectly and easily. Easy set up and good quality streaming.

I'm extremely happy with this capture card. It records and streams beautifully in all manner of resolutions and framerates, not to mention the stereo sound capturing is perfect (especially compared to the capture card I owned before this one). On top of that, the card comes with a super high quality USB C and HDMI cables that make this even more possible. Best of all bestbuy got me a discount on this compared to elgato's MSRP.

It has been great for gaming on streaming, high quality resolution easy compatibility

The recording is great and it does not drop any frame rates or there is no screen tearing

I really dig this capture card! I had to disable HDCP to get the screen to work on my end, not sure what cause that issue but it was resolved. I've been streaming and have received compliments of the quality. I used to use a cheap Amazon capture card, and after 30 minutes of play people would comment that my stream was frozen or choppy; which I could also tell by my preview screen on OBS. Not anymore, I've streamed for up to 4 hour sessions about 3 times a week and have not noticed any issues!

Works as expected. I can now stream to my audience in 1440p on twitch. Great purchase!

This capture card is outstanding. The Elgato 4K X delivers incredibly smooth gameplay capture with support for high refresh rates, HDR, and HDMI 2.1. I’m using it with modern consoles and a gaming PC, and the passthrough performance is flawless with no noticeable lag. Being able to capture high-frame-rate gameplay while still gaming at full resolution and refresh rate is a huge plus. Build quality feels solid, setup was straightforward, and Elgato’s software makes recording and streaming simple. If you’re serious about high-quality game capture—especially for 4K or high-FPS content—this card is absolutely worth it.

Worked well with dual pc streaming, no issues during set up.

Bought this to stream my switch 2 with on twitch. Easy set up and works great! Definitely would recommend for streaming external devices and games on consoles.