The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 294 reviews
Rated 5 out of 5 stars
Good Service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer support and top of the line option for home small office use
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not open box. Best Buy did not keep the promise of assisting with set up. Nor, did they suitably agree to proper maintenance. As a yog fact they were rude,
Hi JacquelineG, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Rated 1 out of 5 stars
Not Worth It
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Software had nothing but issues. You go to download the “bundle” Epsom provides on the website and it doesn’t allow the connection of a PC to the printer. I had to download each individual file and then it worked but to scan to the email on PC was a nightmare. I returned this item within 1 business day.
Hi Anonymous, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-4950 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Rated 2 out of 5 stars
Does not print double sided
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this specifically for printing my business flyers double sided. After trying for hours I could not get it to print on both sides. It became jammed every time. Eventually I had to print one side and reload it into the paper tray and print the other side. Even then it started printing off of the paper. The last printer I bought was 13 years ago and it worked perfectly all these years. I'm so disappointed in the quality of these newer models. Especially for $400.00!! I'm returning this.
Dear AngelaT, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2950 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.