Customer Ratings & Reviews

Printers are necessary evil. I hate printers. This one sucks less than other printers I have owned.

I was so glad Best Buy had this printer I called around and no one had it that’s how I knew it was a popular item. It was definitely worth the buy. I haven’t stopped using it since I got it

I love the color and the picture quality. But I'm having trouble with this printer already. I've had it for 2 months!! The paper is not feeding. I had trouble with the paper feeding on my last Epson printer.

I love it, it is a very complete printer, the images and colors come out beautiful. I renew it 100%. I am a craftsman and I love this.

There are other Epson printers that can do better quality photos but if you’re starting out as a business owner, this is a great printer to use.

It has a lot of thinking for me as well as formatting. I need to get used to all that.

Great printer! Ink last very long. Colors are beautiful.

This printer is great! Absolutely in love, I can do so much with it. I converted it to a sublimation printer

I bought this printer and the only thing it allowed me to print was the initial test page. After that it kept giving me paper jam error messages even when there was no paper. Contacted Epson since it’s still under warranty and they are replacing with a refurbished printer, after I send this one back. So I paid almost $600 for a refurbished printer. I feel like the biggest SUCKER!!!

I love this product so much this is my second Epson ET8550 within the past 4 months.

Purchase item in store was shipped and arrived on time

Great printer overall! I watched tons of YouTube videos to get the perfect print! Loving it !

Way overpriced and constantly messes up, do yourself the favor and save yourself a headache and do not buy.save your money and get a way better printer for less money

It saddens me to write this review. Purchased this printer less than 30 days ago and finally set it up on Friday. Didn't realize Best Buy return policy is 15 days and you have to pay $199 for Total Tech to be able to return within 30 or 60. This printer can't even get past alignment issues, always under the two same colors like there is something wrong with the print heads. Nothing changes despite following all Epson's suggestions. Best Buy basically washes their hands of it and Epson will be my next contact. What a shame for an expensive printer.

The tray doesn’t want to manually open after pressing the output tray button. It struggles and then closes back. It makes a grinding and squeaky noise…

I was do looking forward to this printer. Unfortunately the quality of the images is horrible, grainy and dull. Premium Paper constantly gets stuck. Yes the ink lasts but that is the only positive.

I was suppose to receive a new printer but instead received a used one that already had ink and paper in it. I was out of town and did not get a chance to check it before their 15 day return window. Now I'm getting the run around. 1 person told me to use the 4yr extended warranty I purchased another told me to use the manufacturer's warranty.

Purchased Feb 25. Set it Mar 8. Attempted to use it Mar 11, and it’s broken. Error 031006

Got my order an gone to open it an set up my item an the item looked used

I talked quite a while at Best Buy about which printer to buy. I’m so glad I picked this model. I have small office and they do small projects with different size paper and prints so this works out great for me. Hook up to the computer went fantastically easy for me And I have an older computer. The photo paper fits in the slot. Nice pictures print out very nice computer software worked well with this printer. That’s where I usually have a problem ,set up was easy with the ink. I have nothing bad to say about this printer and I’m pretty fussy. It was $150 off big reason why I bought it. They didn’t have this in stock. They mailed it to my house in three days. What a deal at no cost to me.