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Customer Ratings & Reviews

Epson - Expression Premium XP-6000 Wireless All-In-One Printer-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 390 reviews

91%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
defective
  • Rating: 3 out of 5 stars

    give a second try

    Posted
    rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    first one I received was defective have not set up the replacement yet, amend later

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok,for a Newby

    Posted
    MITCH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fairly gd product for starting out,a little bit noisy. Had a problem with the ink cartridges stating it was empty, when fact it had ink,maybe some sort of defect.

    I would recommend this to a friend

    • Brand response

      Epson

      Hi Mitch, we appreciate your business and welcome the opportunity to assist you. Your Epson XP-6000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Marina – The Epson Team. Epson

  • Rating: 2 out of 5 stars

    I had High Hopes...

    Posted
    TyJacob
    • My Best Buy® MemberMember

    Man, I really wanted to like this printer. I've always had great experiences with Epson printers for my photography in both high school and college and finally decided to pick one up myself to showcase some of my own work. In my experience Epson has always had superior color management over any other system. I guess I'll start with the Pros; The main thing is the scanner is the highest resolution scanner in any all-in-one that I could find, and it scans very sharp images of photo prints (I've yet to master the art of scanning 35mm negatives). Also, when it works, the printer is O.K. Ever since I first booted it up and connected it I've had this horrible banding on everything I print. I've troubleshooted everything, and ran every diagnostic about 5 times each and still have the same issue. I turned the default "High Speed" setting off which helped a bunch (why that's a default, God only knows), but the banding is still there - ESPECIALLY in the shadows/blacks. I've now wasted a full 50pc Epson Luster paper set which is not cheap, as well as most of the ink just trying to figure out how in the world to get this banding to stop but I think I either have a defective unit, or this product does NOT live up to the Epson name. Very disappointed because I really wanted to love this thing...

    No, I would not recommend this to a friend

    • Brand response

      Epson

      Hi TyJacob, we appreciate your brand loyalty and welcome the opportunity to assist you. Your XP-6000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Quinn – The Epson Team. Epson