Customer Ratings & Reviews

This is my second 4820. I received one as a gift last Christmas. I purchased one again this year on a Black Friday sale for a family member. I received a greater deal this year. The printer is easy to setup whether you are using a Microsoft Windows operating system or a Mac. The drivers were easy to download from the website. The print quality is good and I like the ability to print on both sides of the paper. It is easy to print from a mobile device without and special software. I don’t use the fax machine feature but it is nice to scan wirelessly to a computer or mobile device. Like any similar printer I have used, it does use ink quickly. I purchase the XL cartridges and monitor my printer usage. I feel the printer is a good value for the price.

Unboxing: Super easy as the printer comes in a bag with handles so you can easily remove this printer by yourself. I can't believe epson though of this (see pictures). You won't need someone to hold down the box as you take out the printer! Wireless setup: (I only did this method) super quick and super easy. I never had a setup process that was this fast for a copier. All I did was scan a QR code on the screen and I was literally in business to print. Size: The printer is pretty large I would say double the size of your typical home printer. Even though it is large I think its because of the options this printer has like large paper capacity, duplex printing, an ADF, etc. Glass Copy (opening top): Coping in this method allows for a clear and crisp copy. Will quickly produce a color or black copy. ADF (automatic document feeder): quick and will produce similar results to a normal copy. A pro is that this thing can hold 35 pages which is not typical for a printer like this. Not a fully copiers size limit but more than 12 pages or less like a typical home copier/printer. Print from computer: quick and does not take long for the printer to get your document and begin printing. Print from mobile: quick and does not take long for the printer to get your document and begin printing. Loading on your phone is quick and automatically recognized my printer (after setup). Paper Bin: hold half a ream (250 pages). Larger than typical but for the size of the machine I wish it held a full ream. Ink installation: Seemed a little hard and it took me a couple of times to make sure I was putting in each cartridge correctly. The on screen directions were helpful but really didn't tell me how those cartridges should be put in without damaging the copier. Touch Screen: Large, crisp and easy to read. It is very responsive! Almost to responsive as I noticed as my finger get close to the screen its already beeping to tell me that I select my option. This does not seem to be a problem as it always has selected what I wanted. Interface: While basic it does have clear and crisp graphics. Looks completely professional and will be what you want when using a printer. Feels and looks like a top notch copier. Other pros: Fast printer at 25 pages per min. in B&W and 12 pages per min. in color. Has double sided printing (my favorite feature). Cons: Printer seems loud and is pretty strong when it prints. In other words the print shakes my table back and fourth because of how strong the print head prints. I don't mind it because it seems to be well built but I would expect the printer would not do this as of how high quality it is. (The table normally did not shake like this with other printers). Packaging con: Even though it was easy to remove their was a crazy amount of packaging tape. I had so much tape at the end that my table was full. I guess this could be a pro because epson really cares about the packaging of their copier. I definitely recommend this printer as it is a work horse! I would have given it 5 stars if it was able to hold a whole ream of paper (because of how large the printer is it should be included).

Good qualitty printer. Very suitable for my personal needs. Easily set up, good colors. I would recommend this printer for any basic home use

The Epson WorkForce Pro WF-4820 was exactly the easy install I needed for my home office. It was easy to unbox, setup, and get the wifi connected --- this is a non-negotiable feature for me as my entire home basically runs on wifi. Additionally, the touchscreen screen is rather large for a printer and was so easy to navigate through. I have noticed that printers with all of these features that this one has --- scanning, copying, faxing, autoduplex, sharp color printing, USB connection, wifi connectivity makes it so easy to print from anywhere on the same wifi connection (so I can print from anywhere in my home, EVEN FROM MY SMARTPHONE) makes this an easy call and straight shot. My only con was that the paper tray was a bit troublesome to get in and out at first, but it eventually worked. Otherwise, this printer is simply a STEAL for the price.

Good quality, fast printing, good price. Quiet, small footprint. Not sure I can think of a negative.

I needed something for my home that not only printed beautifully, but that could handle card stock. After doing a lot of research this was the decision that I made. I am absolutely not disappointed. I love the way the ink works and the installation is set up was a breeze! I also love that it’s compact because I live in a very small space. A lot of value for a very very reasonable price. The ink is good price to which ends up usually costing a heck of a lot more than the printer itself. Not the case here! Inc. is reasonably priced. And lasts a long time..

Compact, easy to set-up and use. Wireless with smart phone and/or computer works great.

Its a great printer! Easy to set up and use! It is on the bigger side, so make room for it!

The setup was quick and the wireless connection makes it easy to print from my computer and phone. The print quality is sharp for documents and colors look great. It also scans and copies quickly, which is very useful for everyday tasks. Overall, it is a reliable all-in-one printer.

Working great so far. Color print looks crisp. Easy to copy multiple pages.

Prints great and fast. Ease of use which is important to me. also I had good help from Nathan in Geek-Squad. Asking for help with my tech problem, and he went over to help me pick-out a new printer, and after paying, he loaded it in my vehicle.

The printer is extremely easy to setup and produces vivid color prints. Quality is comparable to a commercial printer. This is a great printer for home and office use.

prints quick quality great set up easy, had a little trouble figuring out hope to load 8 1/2 x 14 paper

I started a search for a new printer by going to CNET and PC Magainze's websites. All of their recommendations were sold out on Best Buy and Amazon. So I decided to take a chance on this Epson and am glad I did. I had it delivered by Best Buy and it arrived a day early. The set up instructions were clear, easy to follow, and only took a few minutes after unboxing. I was quickly able to print from my iPhone and laptop and the print quality is great. I've been able to scan multiple documents to a thumb drive, make copies and print, all with no problems. It was frustrating to read so many reviews of other printers, that, even though were 4+ stars, the most recent reviews were horror stories of either setup, connectivity, print quality, paper jams and more. I'm happy to say I had no such issues with this printer and highly recommend it. This is replacing my 10+ year old HP OfficeJet 8610. I could have tried to replace the printhead but didn't want to risk it since the cost was only a few dollars less than a brand new printer. So far, so good. This printer is actually much faster than the HP and takes us slightly less space.

Great printer for price on clearance. Took awhile to set up but worked great and love the touch screen on it. Printed way better then wireless hp I had. It’s pretty fast as well.

Very good printer. Easy to set up and easy to use. Print a very good picture and letter-style print. I would recommend the Epson printer to anyone who asks about how I like it

This printer provides exactly what you need for a home office/family all in 1 printer. Easy set up and once on your home WiFi network, everyone can use it. A bonus is that it can print both Regular and Legal sizes.

Fast and efficient printing, good print quality, and convenient wireless connection. Easy to setup, works flawlessly with my iPhone and tablet.

Solid Printer. Set up was extremely easy and the calibration of the printer head was straight forward. The screen is very easy to navigate and makes the rest of the set up simple. Connecting to the WIFI was super easy as well. One struggle is making sure the paper was inserted correctly. You have to be precise in inserting the tray or you will get an error on the paper tray. Printing and copying are very accurate and the colors look awesome. I haven't tried the fax portion. Mobile printing works well and the app is easy to use! I highly recommend this Epson printer.

It works great! Very easy to set up. Awesome deal for the price.