Customer Ratings & Reviews

This microwave broke down at less than a year old. So disappointed.

Purchased a GE microwave 2 years ago and loved the size, power, looks but it only lasted 2 years. Purchased another online and the first one we received didn't work, replacement one worked 3 days, returned it for full refund. Door would not close properly, seemed flimsy. Bought a different brand that was much heavier.

Not the best quality, stopped working after a year.

Last month, this new unit replaced the 1 year-old unit that had electrical problems (same model) under warranty. Same models, same electrical problems, different lot codes. Also, warranty issue took 6 months.

Microwave was GREAT for 3-1/2 weeks. Then returned it to the store since I had ordered it online and just happened to be 31 days after receiving it so they won't replace it and I have to send it back to GE. Bad product and HORRIBLE store practices.

We do not like this microwave. It does not heat food well and takes longer. It was bought to replace another GE microwave that stopped working after 6 months. That microwave was bought to also replace another GE microwave that died after 6 months use. We only re bought GE microwaves because the company gave us credit for a new one. I would never again buy another GE microwave

Died in less than 4 weeks. Can't return to Best Buy after 15 days: they said it's between me and GE. Only option with GE is to schedule a service appointment, diagnostics charge is $99, waved if technician determines that problem covered by warranty.

This product had to be repaired within 4 months of purchase and then totally broke down in less than 1 year. However GE refunded my money but I had to go through some hoops and it was not easy, but they (GE) did come through with a check.

It’s a replacement of the same model due to the burning odor. Working good, but a door is NOT completely closed. I have to bang the door to close and cook. Whenever the door closes, the microwave’s position moves slightly.

Good microwave and price is good. Definitely recommend

I don't recommend buying this unreliable unit. Bought microwave for my niece for Christmas. Worked January through March and died. Best Buy would not allow exchange or return for credit on another unit.

We bought this in 2017 and there are only 2 of us in the house so it doesn't get used that often and it's now dead. It will run only after being unplugged for 30 mins. Then when you try and use it, it will only stay on for 30 to 60 seconds.

I bought this microwave exactly 1 month ago and the keypad has already bubbled and opened at the "1". The door and push button to open the microwave are very flimsy so I don't anticipate they'll last long. I would not recommend.

I purchased this microwave in April and it started smelling like burnt wires just after a month of minimal use. This microwave should be on a recall list. It is a fire hazard. Best I could do was get store credit from Best Buy since the receipt was past their return stipulations.

This microwave was a nightmare for me and my mother seriously! Had to return it because it stopped working for no reason at all.

The microwave broke after only having it for 20 days. First it started smelling like it was burning and then the push button would get stuck and lastly it completely shut down and started buzzing. Thankfully GE is going to replace the microwave.

Broke with in 95 days. Cheaply built. Best Buy wouldn't give money back. Had to try and get back from manufacture. Terrible

Not the store. Don't buy Best Buy for appliances. They expect your device to quit working when they say. Not when it goes out under warranty. I will never buy this store again.

Once GE made good products.....once. Smells like burnt wires and then shuts on and off while in use. Had to unplug from the wall to get it to stop. Still under warranty but evidently this is a known flaw with this model. Will NEVER purchase a GE product again....period.

Microwave died after one year due to the same problem many other reviews have stated. The electrical connection melted under the microwave cover. DO NOT BUY!!!