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Customer Ratings & Reviews

Your price for this item is $459.00

Customer reviews

Rating 3.9 out of 5 stars with 203 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Damaged

    Rated 3 out of 5 stars

    Ok but damaged and trim kit doesn’t fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trim kit doesn’t fit very well and is a pain to install. Microwave arrived all banged up with dents on it while box was fine so it came from the factory that way. Sending it back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I’ll never know.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave hoping to fit it into a particular section of my kitchen. The measurements listed on Best Buy website are incorrect. The depth is closer to 19.5”, so if you do have space constraints, know that you’ll need roughly 22” of shelf space to accommodate it comfortably with the plug.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave as a replacement for the one previously installed by the home builder and it was only two years old and the eject button mechanism broke which rendered it useless. Installation was pretty easy but for some reason it didn’t fit exactly as the previous model did. It works well but it seems they didn’t upgrade the cheaply made ejection hardware that is made out of a cheap plastic and many people have complained of the same issue. Cooking performance is really good but come on GE, you can do a better job than this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry to hear that your microwave's door release button broke and know what a pain this would be. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening and hope this helps. -Chris@GEA GE_Appliances

  • Cons mentioned:
    Damaged

    Rated 3 out of 5 stars

    caution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get 3 different ones as they were damaged in perfect boxes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Great price

    Rated 3 out of 5 stars

    Not the correct size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave. Had to return it. Says it measures 24" wide but it is actually wider. There are bump out on each side of microwave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Great price

    Rated 3 out of 5 stars

    good quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and performance, plus the color is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opening and closing the door is loud and it’s very big

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. Thanks for letting us know how things are going with your microwave. If you find that your microwave door closes loudly or is harder to close than your previous model, the difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension. Thanks for the review, and should you have any additional feedback, please reach out to us. All the best.-Kianna@GEA GE_Appliances