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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 186 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the ice maker's ability to produce high-quality ice. The overall performance receives high praise, with many considering it an excellent purchase. Users appreciate the larger tank capacity, which reduces the frequency of refills. However, some customers have expressed concerns about the noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 186 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Opal is a great counter top ice maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ice machine went out on my fridge so instead of a new fridge I just picked an ice maker. The Opal is fast! I had ice an hour after set up. It has an internal changeable water filter that really improves ice flavor. It’s almost continuous ice output until the bin is full. I can program when it’s to turn off at night and start up in the morning so I don’t have to wait for ice. Your choice of setup for every day of the week. You can control the operation by Bluetooth with your smartphone. It has a water reservoir and a separate 1 gal side tank that gravity feeds as it makes ice and shuts down if it goes dry. There’s two of us using ice and I have to fill it every 4-5 days. The only improvement I can think of is making the ice bin colder so the ice lasts a little longer. But as the ice melts it drips back into the water reservoir and is reused for ice. No waste!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    GE Opal 2.0 Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Opal 2.0 is fantastic and supplies plenty of ice each day, We love the small cubes and how fast it makes the ice,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delectable Soft Sonic Ice at your fingertips

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i had my doubts..... however theres no replacement for Soft Sonic Ice. My favorite healthy snack lol. This is a great investment for a cabinet top ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love, love love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched before I bought this product & have been so happy with it. Fast producing ice & so easy to use. The ice is just perfect size & consistancy. It may be more expense than some of the others, but to me, worth every penny! If you like a good cold iced drink like I do, you will love & appreciate it like I do. Remember…….summers coming! Also I made my purchase from Best Buy. They are the greatest & have impecable customer service❤️ Go check it out as they have it on display there. Oh did I mention the ice makes terrific smoothies & slushies? Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Opal Pebble Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Love the ice maker. Pebble ice fairly fast. Great for entertaining. Still in first month using, but no problems yet. Get it on sale

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear you love your new Opal ice maker! We're confident you will enjoy its performance for many years. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The good Ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to replace your ice maker in your fridge because it doesn't make enough or you are looking to have the good chick fil a or sonic ice at home this is your best friend. We purchased this to replace our crappy fridge ice maker and it works wonders we have had for about three months and no issues at all. It cleans itself and is quite than any other appliance in our home. We have only put distilled water into it though so I am unsure how it would work using tap water.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Water quality is very important to the function and required maintenance of your ice maker. Minerals from your water can build up in the Opal over time, which would then need to be cleaned. We recommend using only distilled water in your Opal; even bottled water can have high mineral content. If you would like more information about cleaning and tips on your unit you can find that in the use and care guide (page 7) or on our website by searching "Opal Ice Maker - Cleaning and Descaling". GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a family of 5, we go through some ice and our fridge just couldn’t keep up. After a bit of research, my wife landed on this ice machine and a month in, its doing great. The only thingbi would change about it is for there to be a way to refill the water tank from the top, without having to physically remove it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Chewable ice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. Kids love the chewable ice. App is easy to use and can quickly create/adjust schedules to make ice when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nugget ice you want. It’s a great ice maker. A pain to clean but in my opinion worth it. Stay consistent or this thing will break. Would recommend getting the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice nuggets!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love yhis ice machine. Easy set up, easy to use, makes plenty of ice.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Haven’t used the web available toner yet. Right now it’s in our wet bar in the TV room and is a little noisy to watch. Quiet TV shows next to it. We recommend putting in a noisy location like a kitchen or behind the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ice, but potential problem with ice maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I genuinely love this ice maker, even with the issues I've had. I would recommend getting this ice maker, but I'd definitely have it replaced if you start seeing these issues. So, after about a week of use this ice maker began to just (seemingly) randomly stop making ice. After researching possible issues with this model, it turns out a known issue is the "switch" inside that detects whether the ice bucket is inserted can be faulty. For a few days we were able to get it to continue making ice by kind of lifting the bucket up once it was inserted but even that stopped working. What I don't understand is why the switch even exists. If I wanted to clean the bucket, I'd just turn the machine off first. Or, why there's no option in the app to override the switch or something. It just seems like such a useless part to essentially brick the whole ice maker.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for sharing your feedback on this ice maker. We appreciate your positive remarks about the ice maker's performance but understand the frustration you've experienced with the issue related to the switch that detects the ice bucket. We strongly encourage you to contact Opal through their support line at 1-866-907-6718. They will best be able to get this resolved. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Use distilled water and you'll be golden

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use distilled water. Do not use tap water. Use distilled water. It's like $2/week and it will save you so many headaches. I had an ice maker before this that failed in part because it was just junk, but also because we've got very hard water. I've had this machine for a few years and it still works and sounds like new, because it's only ever had distilled water in it. There's nothing better, this is the one, it works great and it is so nice to always have ice handy without wasting freezer space. It's quiet and it really just works. Easy to clean too. just USE DISTILLED WATER!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Opal 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. No issues except when using a water filter inside the tank. Setup and cleaning is a breeze. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ice machine! It makes ice consistently and is very similar to sonic ice! This was a gift for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Best around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine is definitely the best one out there. It makes the perfect ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Ice machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would see this ice maker at the places I cleaned, and I finally got one for myself. Absolutely love it! We fill up our water bottles every morning

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    The best ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is so good and the machine is so beautiful. Just buy it :)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend spending the money and getting this machine. We had a cheaper Amazon version and I’m so glad we upgraded. We go through a lot of ice as a family and this machine makes plenty! It’s quiet, the nuggets are perfect, and we ALWAYS have ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love that you are enjoying that famous nugget ice with your new Opal icemaker, and it’s been doing great at keeping up with producing lots of ice for the family! It’s sure to be a fast favorite in your home! GE_Appliances

  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    GE Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my GE ice maker. Unit looks good and pumps out the ice.

    I would recommend this to a friend
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